Summary
Overview
Work History
Education
Skills
Websites
Certification
COMMUNITY SERVICE & VOLUNTEER WORK
WEBSITES, PORTFOLIOS, PROFILES
Languages
Timeline
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Charudatta Chahande

Nagpur,Maharashtra

Summary

Aspiring professional with proven experience in client engagement, stakeholder management, and problem-solving. Skilled in managing project lifecycles, resolving complex issues under pressure, and driving continuous improvement. Certified in Agile, PRINCE2, and PMI-RMP, with a solid foundation in project management, governance, and risk management frameworks. Passionate about applying analytical skills, adaptability, and collaboration to deliver value-driven outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE OFFICER (ADMINISTRATOR)

MUFG Pty Ltd
09.2022 - Current
  • Company Overview: Company : REST Super
  • Delivered high-quality customer service by resolving member queries and consistently achieving service KPIs.
  • Managed high-volume inbound calls, providing accurate information while maintaining client satisfaction.
  • Prepared and maintained compliance documentation in line with financial services regulations.
  • Collaborated with internal stakeholders to resolve complex issues, ensuring effective cross-functional communication.
  • Developed expertise in problem-solving, stakeholder engagement, and time management in a high-pressure environment.
  • Contributed to the achievement of departmental targets by meeting key performance indicators consistently.

Education

Master's - Engineering Management

Queensland University of Technology (QUT)

Master's - Engineering, Mechanical

Queensland University of Technology (QUT)

Skills

  • Scrum Master
  • Stakeholder Engagement & Communication
  • Analytical research skills
  • Decision-Making under Pressure
  • Agile
  • Risk Assessment & Mitigation
  • Client Relationship Management
  • Technical Documentation
  • Problem-Solving & Critical Thinking
  • Effective conflict resolution
  • Effective time management

Certification

  • PMI-RMP, Risk Management Professional (Introductory)
  • PRINCE2 Foundation, Project Management Methodology
  • Agile Project Management, Introductory Certification

COMMUNITY SERVICE & VOLUNTEER WORK

QUT Wellness Champ, Organised RUOK and student wellness events in collaboration with Medibank.

WEBSITES, PORTFOLIOS, PROFILES

linkedin.com/in/charudatta-chahande-163609144/

Languages

English
Hindi
Marathi

Timeline

CUSTOMER SERVICE OFFICER (ADMINISTRATOR)

MUFG Pty Ltd
09.2022 - Current

Master's - Engineering, Mechanical

Queensland University of Technology (QUT)

Master's - Engineering Management

Queensland University of Technology (QUT)
Charudatta Chahande