Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Charuni Indrachapa

Charuni Indrachapa

Administrator
Melton South,VIC

Summary

Motivated Administration Assistant with a keen interest in launching a career in administration and a passion for data management and processes. Excited about the opportunity at AUR to play a pivotal role in maintaining product and promotional data integrity within the internal host management system. Possessing strong communication skills, both verbal and written, and the ability to manage priorities effectively to meet tight deadlines. Demonstrates a commitment to learning and development, with a focus on accuracy and attention to detail. A proactive team player ready to provide essential support to independent retailers through processing weekly host submissions and engaging with Suppliers for seamless onboarding into the AUR Network. Shows potential for contributing to sales analysis and reporting. Proficient in intermediate Excel skills, including the ability to work with multiple worksheets, perform VLOOKUPs, and utilize IF statements. Open to training and possesses an extra edge with hosting/master data experience. Eager to contribute positively to the friendly and dynamic AUR team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HR Administrator

Sumedha College
Gampaha
01.2022 - 11.2023
  • Prepare and distribute meeting agendas, minutes, and other relevant materials
  • Handle confidential information and documents with discretion and maintain their proper organization
  • Manage the schedules and calendars for children's programmes
  • Coordinate and schedule meetings and conferences with children.
  • Developed job descriptions, job postings, and recruitment materials.
  • Conducted exit interviews and completed employment termination paperwork.
  • Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Managed employee benefits and compensation packages.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Oversaw benefits enrollment process by answering questions and assisting employees with login details.

Assistant Administrator

High Court
Colombo
01.2018 - 01.2021
  • Managed calendars, scheduled appointments, and arranged meetings and conferences
  • Prepared and distributed reports, presentations, and other materials
  • Handled confidential documents and maintained their proper organization
  • Interpreting English to Sinhala and Sinhala to English in Court day to day work.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
  • Worked closely with human resources to support employee management and organizational planning.
  • Collaborated with others to discuss new opportunities.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.

Assistant Administrator

Lyceum International College
Colombo
01.2016 - 01.2018
  • Assisted executive secretary in managing and coordinating schedules, meetings, with kids parents
  • Conducted research and prepared reports on various topics related to children work program
  • Provided administrative support, creating lesson plans for kids.
  • Planned and completed group projects, working smoothly with others.
  • Modified existing software systems to enhance performance and add new features.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.

Education

Bachelor's of Arts in Social sciences and communication -

Open University of Colombo

Level 3 International Diploma in Computing -

IDM nations campus

Advanced certificate in English for business and professional communication -

Open University of Colombo

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Team-Building Activities
  • Proficient in Microsoft Excel
  • Human Resource Management
  • Document Management
  • Attention to Detail
  • Workforce Planning
  • Data entry and database management

Certification

  • Certificate in IT
  • Certificate in professional English
  • Certificate in Programming basic English

Languages

English
Professional

References

References available upon request.

Timeline

HR Administrator

Sumedha College
01.2022 - 11.2023

Assistant Administrator

High Court
01.2018 - 01.2021

Assistant Administrator

Lyceum International College
01.2016 - 01.2018

Bachelor's of Arts in Social sciences and communication -

Open University of Colombo

Level 3 International Diploma in Computing -

IDM nations campus

Advanced certificate in English for business and professional communication -

Open University of Colombo

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