Chase Denaro
28/09/2006 Coomera,QLD
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Red Rooster. Leveraged strong communication and cash handling accuracy to increase repeat business. Demonstrates exceptional problem-solving abilities and a commitment to cleanliness, ensuring top-notch service and operational standards.
Hardworking team player with excellent console knowledge and 4 years of experience in retail sales and customer service. Skilled in stocking shelves, monitoring areas for theft and keeping store organized for customers.
Overview
7
7
years of professional experience
Work History
Store Front Staff Member
Woolworths
04.2024 - Current
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
- Managed store opening/closing procedures efficiently to minimize downtime and maintain security standards.
- Increased repeat business through friendly interactions, attentive service, and remembering customer preferences.
Shift Supervisor
Red Rooster
09.2021 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Store Front Staff Member
Red Rooster
06.2024 - 08.2024
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
- Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
- Helped set up displays and arranged merchandise to promote sales.
Childcare Assistant
Early Learning Childcare
01.2018 - 05.2019
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Read and told stories to promote and support overall language development.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Cake Decorator
Frosted Kitchen
01.2018 - 04.2019
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Packaged and priced each product according to company pricing procedures.
Car Detailing Manager
Self-employeed
02.2024 - 05.2024
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Collaborated with sales representatives to develop customized detailing packages tailored to client needs.
- Managed scheduling, assigning tasks to car detailers to ensure timely completion of projects.
Education
No Degree - Business Management
Pimpama State Secondary College
Pimpama, QLD01.2015
No Degree -
Jimboomba State School
Jimboomba, QLDSkills
- Reliability and punctuality
- Cleanliness and hygiene
- Phone Etiquette
- Cash handling proficiency
- Customer Service
- Team Leadership
- Cash Handling Accuracy
- POS Systems
- Upselling and Cross Selling
- Retail transactions processing
- Teamwork and Collaboration
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Team Cooperation
- Organizational Skills
- Active Listening
- Effective Communication
- Cash Handling
- Decision-Making
Gym
usually before/after work i head down to the Gym and do a some workouts to better my body shape and mental health mindfulness. I enjoy going to the gym to create a better and unique headspace, as it clear's all the negative behaviour.
Timeline
Store Front Staff Member
Red Rooster
06.2024 - 08.2024
Store Front Staff Member
Woolworths
04.2024 - Current
Car Detailing Manager
Self-employeed
02.2024 - 05.2024
Shift Supervisor
Red Rooster
09.2021 - 12.2023
Childcare Assistant
Early Learning Childcare
01.2018 - 05.2019
Cake Decorator
Frosted Kitchen
01.2018 - 04.2019
No Degree - Business Management
Pimpama State Secondary College
No Degree -
Jimboomba State School
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