Chatcha Boonsamlee
Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE EMPLOYEE
Cheevit Cheeva fine desserts
2017.08 - 2018.11
- Answered constant flow of customer calls with minimal wait times.
- Presented menus and provided detailed information to customers in English, and Thai.
- Promoted and recommended new menus to customers during service.
RETAIL ADMINISTRATION, ANALYST
LAZADA Ltd.
2020.11 - 2022.02
- Manage Retail Back margin contact operation E2E both in system, paperwork and E-mail
- Prepared and submitted regulatory file applications and supporting documentation.
- Support any supplier/brand request related to Back-margin or voucher such as report/data
Bookseller
My Own Business
2021.10 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Researched and ordered new books maintain updated online store selection.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped books before delivery to customers.
WAITRESS
Sushi Train Restaurant
2023.10 - 2023.12
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
KITCHEN HAND
Taste Baguette
2023.10 - Current
- Followed recipes and instructions to prepare food correctly such as making rice bowls, paper rolls, salad and smoothies.
- Chopped vegetables, cut up fruit, and prepared sauces.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Arts - English
Chiang Mai University
Thailand03.2021
Skills
- Teamwork
- Customer service
- Communication skills
- Problem solving
Certification
- CERTIFICATE RSA (NSW)
- Australian Barista School
- SITXFSA005 Use hygienic practices for food safety
- SITHFAB025 Prepare and serve espresso coffee
- IELTS English Proficiency 5.5
Seeking Position
any position in hospitality
Personal Information
Age: 25
Timeline
WAITRESS
Sushi Train Restaurant
2023.10 - 2023.12
KITCHEN HAND
Taste Baguette
2023.10 - Current
Bookseller
My Own Business
2021.10 - Current
RETAIL ADMINISTRATION, ANALYST
LAZADA Ltd.
2020.11 - 2022.02
CUSTOMER SERVICE EMPLOYEE
Cheevit Cheeva fine desserts
2017.08 - 2018.11
Bachelor of Arts - English
Chiang Mai University
- CERTIFICATE RSA (NSW)
- Australian Barista School
- SITXFSA005 Use hygienic practices for food safety
- SITHFAB025 Prepare and serve espresso coffee
- IELTS English Proficiency 5.5
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