Chatcha Boonsamlee
Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE EMPLOYEE
Cheevit Cheeva fine desserts
08.2017 - 11.2018
- Answered constant flow of customer calls with minimal wait times.
- Presented menus and provided detailed information to customers in English, and Thai.
- Promoted and recommended new menus to customers during service.
RETAIL ADMINISTRATION, ANALYST
LAZADA Ltd.
11.2020 - 02.2022
- Manage Retail Back margin contact operation E2E both in system, paperwork and E-mail
- Prepared and submitted regulatory file applications and supporting documentation.
- Support any supplier/brand request related to Back-margin or voucher such as report/data
Bookseller
My Own Business
10.2021 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Researched and ordered new books maintain updated online store selection.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped books before delivery to customers.
WAITRESS
Sushi Train Restaurant
10.2023 - 12.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
KITCHEN HAND
Taste Baguette
10.2023 - Current
- Followed recipes and instructions to prepare food correctly such as making rice bowls, paper rolls, salad and smoothies.
- Chopped vegetables, cut up fruit, and prepared sauces.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Arts - English
Chiang Mai University
Thailand03.2021
Skills
- Teamwork
- Customer service
- Communication skills
- Problem solving
Certification
- CERTIFICATE RSA (NSW)
- Australian Barista School
- SITXFSA005 Use hygienic practices for food safety
- SITHFAB025 Prepare and serve espresso coffee
- IELTS English Proficiency 5.5
Seeking Position
any position in hospitality
Personal Information
Age: 25
Timeline
WAITRESS
Sushi Train Restaurant
10.2023 - 12.2023
KITCHEN HAND
Taste Baguette
10.2023 - Current
Bookseller
My Own Business
10.2021 - Current
RETAIL ADMINISTRATION, ANALYST
LAZADA Ltd.
11.2020 - 02.2022
CUSTOMER SERVICE EMPLOYEE
Cheevit Cheeva fine desserts
08.2017 - 11.2018
Bachelor of Arts - English
Chiang Mai University
- CERTIFICATE RSA (NSW)
- Australian Barista School
- SITXFSA005 Use hygienic practices for food safety
- SITHFAB025 Prepare and serve espresso coffee
- IELTS English Proficiency 5.5
Similar Profiles
Jazmin MartinezJazmin Martinez
Manager at Cocoa Bean Fine DessertsManager at Cocoa Bean Fine Desserts
Marlene Garcia PolancoMarlene Garcia Polanco
Finishing Assistant at Diannes Fine DessertsFinishing Assistant at Diannes Fine Desserts
Natalee WoodwardNatalee Woodward
Cake Decorator at Muscoreils Fine DessertsCake Decorator at Muscoreils Fine Desserts