Chatchadapon Ruchaudom
Darwin,NT
Summary
Adept at enhancing customer experiences and streamlining transactions, I leveraged my cash management and customer service skills at CENTRAL FOOD RETAIL COMPANY LIMITED to significantly boost client satisfaction. My expertise in Microsoft Office and a proven track record in up-selling have positioned me as a valuable asset in fast-paced retail environments.
Overview
5
5
years of professional experience
Work History
Customer service&Cashier manager
CENTRAL FOOD RETAIL COMPANY LIMITED
01.2021 - 01.2023
- Greeted customers promptly and responded to questions.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted customers with locating merchandise within the store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Casual Steward
Marriott Executive Apartments
, Thailand
01.2018 - 01.2018
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
- Handled cleaning tasks with attention to detail, including polishing silverware and glassware.
- Replenished stations throughout restaurant and restocked cupboards, serving areas, and salad bars to meet employee and customer demands.
- Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.
Part-time waiteress
2016 Buffet restaurant
01.2016
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Informed customers of daily specials and signature menu items.
- Prepared checks accurately and processed payments promptly.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Filled condiments and napkin containers during slack periods.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Replenished beverages when necessary.
Education
Faculty of Economics -
Karsetsart University
01.2020
Certificate - Marketing
Australian Pacific College
Melbourne, VICSkills
- Customer Transaction Management
- Up selling
- Customer service
- Coffee making
- Product replenishment
- Microsoft Office
- Google Platform
- Cash management
Timeline
Customer service&Cashier manager
CENTRAL FOOD RETAIL COMPANY LIMITED
01.2021 - 01.2023
Casual Steward
Marriott Executive Apartments
01.2018 - 01.2018
Part-time waiteress
2016 Buffet restaurant
01.2016
Faculty of Economics -
Karsetsart University
Certificate - Marketing
Australian Pacific College
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