Chathuri Fernando
Pakenham,Australia
Summary
Skilled in analyzing and improving computer systems to enhance business operations. Experience includes identifying system requirements, designing solutions, and integrating software applications to optimize workflow and increase efficiency. Strengths encompass strong analytical skills, adept problem-solving abilities, and proficiency in developing user-friendly solutions. Contributed to significant improvements in system functionality and user satisfaction in previous roles.
Overview
13
13
years of professional experience
Work History
Systems Analyst & Projects Admin
Dual Chelate Fertilizer Pty Ltd
, Australia
01.2022 - Current
- Identified production, blending, and packaging bottlenecks within manufacturing operations.
- Established and updated operating procedures in logistics operations.
- Maintaining a real-time tracking system for fertilizer distribution utilizing GPS technology.
- Conducted demand forecasting analysis to enhance procurement of raw materials.
- Supported integration of standardized procedures adhering to ISO 9001:2015 and 14001 guidelines.
Business Analyst
Orange IT
Colombo, Sri Lanka
09.2016 - 07.2017
- Oversee multiple projects by conducting thorough requirements analysis and documenting findings.
- Regular meetings with clients to gather requirements and document identified functional requirements properly
- Collaborated with internal teams to outline technical specifications for product implementation.
- Enhanced sector performance through strategic alignment of pipeline development methods and metrics.
Systems & Service Desk Analyst
CMA CGM SSC
Colombo, Sri Lanka
05.2015 - 08.2016
- Analyzed and resolved IT problems to achieve complete resolution for customers with minimal productivity loss.
- Monitored and responded quickly and effectively to requests received through the IT service desk ticketing system.
- Developed, wrote and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff and field service staff.
Business/Systems Analyst
Union Trading Company Pvt Ltd
Colombo, Sri Lanka
01.2012 - 02.2015
- Coordinated installation of updated computer programs and systems.
- Organized and executed strategies for migrating and consolidating data.
- Coordinated and linked computer systems within organization to increase compatibility to share information.
Education
Master of Information Technology - Business Analysis/Networking
Charles Sturt University
MelbourneBachelor of Information Technology -
Sri Lanka Institute of Information Systems and Network Administrator
Sri LankaSome College (No Degree) - Data Analytics And Visualization
RMIT University
Melbourne, VICSkills
- Data analysis
- Time management abilities
- Decision-making
- Process mapping
- Logistics optimization
- System integration
- Demand forecasting
- Client relations
- Technical documentation
- Problem solving
- Communication skills
- Attention to detail
Languages
English
Full Professional
Accomplishments
- KPI Overperformance – 2023 and 2024
Vehicle Availability
- I have my own car
References
References available upon request.
Timeline
Systems Analyst & Projects Admin
Dual Chelate Fertilizer Pty Ltd
01.2022 - Current
Business Analyst
Orange IT
09.2016 - 07.2017
Systems & Service Desk Analyst
CMA CGM SSC
05.2015 - 08.2016
Business/Systems Analyst
Union Trading Company Pvt Ltd
01.2012 - 02.2015
Master of Information Technology - Business Analysis/Networking
Charles Sturt University
Bachelor of Information Technology -
Sri Lanka Institute of Information Systems and Network Administrator
Some College (No Degree) - Data Analytics And Visualization
RMIT University
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