Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Chathushka Hansani

Melbourne,Australia

Overview

12
12
years of professional experience
1
1
Certification

Work History

SOFTWARE ENGINEER

VIRTUSA (PVT) LTD
, SRI LANKA
02.2017 - 07.2023
  • Worked as a software engineer in developing a java-based project: Polixia Mobile App MVP
  • Technologies used: Java, Maven, Spring Boot, Docker, AWS

ASSISTANT MANAGER

SHATEC TRADING SALES DIVISION
03.2015 - 02.2017
  • Supervise and lead a team of employees, providing guidance and support
  • Assist in recruitment, training, and development of team members
  • Ensure smooth day-to-day operations by coordinating tasks and responsibilities, while making adjustments to optimize efficiency
  • Contribute to financial reports and analysis
  • Collaborate with management team to develop and implement sales strategies
  • Train and coach staff on delivering exceptional customer experience.

DEPARTMENT SUPERVISOR/TEAM LEADER

SHATEC TRADING SALES DIVISION
01.2014 - 03.2015
  • Lead and motivate a team of employees by providing guidance, training and performance feedback
  • Manage day-to-day operations by monitoring workflow, allocating resources and addressing operational challenges.

SALES ASSOCIATE

RICHARD PIERIS AND COMPANY(ARPICO)
, SRI LANKA
06.2013 - 01.2014
  • Greet customers warmly and assist them in finding products and services
  • Actively engaged in sales activities to meet daily, weekly and monthly targets
  • Demonstrate expertise in assisting customers
  • Process sales transactions accurately using cash registers
  • Ensure product displays are visually appearing and well-organized
  • Work collaboratively with team members to achieve collective sales goals.

CUSTOMER SERVICE REPRESENTATIVE

RICHARD PIERIS AND COMPANY(ARPICO)
, SRI LANKA
01.2012 - 06.2013
  • Engage with customers in a courteous and professional manner
  • Respond promptly to inquiries via various channels, including phone and email
  • Effectively resolve customer concerns, complaints, and inquiries in a timely manner
  • Collaborate with other departments to ensure comprehensive issue resolution
  • Follow up with customers to ensure satisfaction and problem resolution.

Education

Bachelor of Information Technology -

University of Colombo
01.2017

Master of Information Technology -

University of RMIT Australia
Melbourne, VIC

Skills

  • Excellent customer service skills and establishing close working relationships
  • Ability to achieve tough deadlines and analyze situations critically
  • Ability to work efficiently in cross-functional teams
  • Collaboration and team-oriented mindset
  • Ability to manage and meet deadlines
  • Accuracy in work and attention to detail

Certification

Driver's license

Availability

  • Weekends
  • Public Holidays
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday

References

  • Mr. Shalika Amanda, shalikacomm@gmail.com, 0451856413, Melbourne, Australia
  • Mrs. Bhagya Jayashani, bhagyajayashani@gmail.com, 0449674536, Melbourne, Australia

Timeline

SOFTWARE ENGINEER

VIRTUSA (PVT) LTD
02.2017 - 07.2023

ASSISTANT MANAGER

SHATEC TRADING SALES DIVISION
03.2015 - 02.2017

DEPARTMENT SUPERVISOR/TEAM LEADER

SHATEC TRADING SALES DIVISION
01.2014 - 03.2015

SALES ASSOCIATE

RICHARD PIERIS AND COMPANY(ARPICO)
06.2013 - 01.2014

CUSTOMER SERVICE REPRESENTATIVE

RICHARD PIERIS AND COMPANY(ARPICO)
01.2012 - 06.2013

Bachelor of Information Technology -

University of Colombo

Master of Information Technology -

University of RMIT Australia

Driver's license

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Chathushka Hansani