Chavon McNaught

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Transported goods between warehouse locations according to shipment and storage needs.

• Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
• Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
• Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
• Negotiated with external training providers to secure high-quality programs at cost-effective rates.
• Maintained clean, organized and professional work environment.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Assisted in recruitment to build team of top performers.

- Assist in running an efficient warehouse operation which is able to fulfil operation and customer demand and meet set targets.

- Train new warehouse operates within area of responsibilities.

- Ensure the delivery of materials to production lines in accordance with production schedules.

- Ensure inventories in area of responsibilities.

• Informed clients of policies and procedures.
• Responsible for Check in & Check out for the the hotel guests.
• Making travel reservation sales via phone call or front desk reservations.
• Cross-selling and up selling & Sydney Attractions.
• Assisting with all guests enquiries/Requests and directing internal and external phone calls.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.