Chavonne Linington
Sunshine Coast,QLD
Summary
I am an energetic, ambitious and outgoing individual who has developed a mature and responsible approach to any task undertaken, or situation presented with. I have extensive experience working with others to achieve a certain objective on time and with accuracy. Working at a wide variety of customer motivated companys, I am skilled in communications and customer engagement, bringing an outgoing and enthusiastic personality to the workplace environment. My goal is to grow and learn new skills while contributing to the business and elevate my knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Lovisa
2023.10 - Current
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased sales by offering advice on purchases and promoting additional products.
- Logged reports, expenses, receipts, and sales in company database.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Assistant
Banjo's Bakery Cafe
2023.04 - 2023.09
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Retail Sales Assistant
Be Daring
2022.08 - 2023.04
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
Nail Technician
V's Awesome Nails
2021.10 - 2022.06
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
FOH Team Member
Shingle Inn
2020.01 - 2021.08
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Dishwasher/Kitchen Hand
Francis Bean Cafe
2018.07 - 2019.08
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Maroochydore State High School
Maroochydore, QLD12.2020
Skills
- Visual Merchandising
- Cash Handling
- Multitasking
- Time Management
- Teamwork and Collaboration
- Prioritizing
Certification
Certificate II in Tourism
Certificate II in Hospitality
Certificate I in Financial Services
Certificate II in Skills For Work And Vocational Pathways
Timeline
Retail Sales Assistant
Lovisa
2023.10 - Current
Sales Assistant
Banjo's Bakery Cafe
2023.04 - 2023.09
Retail Sales Assistant
Be Daring
2022.08 - 2023.04
Nail Technician
V's Awesome Nails
2021.10 - 2022.06
FOH Team Member
Shingle Inn
2020.01 - 2021.08
Dishwasher/Kitchen Hand
Francis Bean Cafe
2018.07 - 2019.08
High School Diploma -
Maroochydore State High School
Certificate II in Tourism
Certificate II in Hospitality
Certificate I in Financial Services
Certificate II in Skills For Work And Vocational Pathways
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