Chay Wirth-Walker
Coniston,NSW
Summary
Compassionate and dedicated professional with a strong background in the hospitality industry, seeking to transition into disability support work. Adept at handling stressful and unpleasant situations with complete courtesy and professionalism. Over 5 years' total experience in hospitality services. Possessing excellent communication & hospitality skills and a proven ability to ensure that all customer expectations are met. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team. Committed to creating inclusive and supportive environments that enhance quality of life and foster independence.
Overview
8
8
years of professional experience
Work History
Bartender/Gaming Attendant
Mr. Crown
07.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Streamlined payout process for winners, ensuring satisfying experience for successful players.
- Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
Bartender
Oriental Hotel
12.2021 - 05.2023
- Trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift.
- Performed closing duties, lock all entrances to the venue and set the security system.
- Served high customer volumes during special events, nights, and weekends.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorising drink orders to promote loyalty.
Ski Lift Operator
Whistler Blackcomb
06.2019 - 04.2021
- As Lead Hand Operator I was tasked to supervisor other lift operators.
- Responsible for the training of new lift operators for the winter season, given detailed daily reports to managers about snow clearances, guest feedback and lift conditions.
- Safely maintained all lift entrances, corrals and low clearance areas by removing excess snow. Reasonable for ramp conditions throughout the shift.
- Educated visitors and guests in skiing (Winter season), mountain bike riding (Summer season), including explaining use of restraint bars and unloading and loading protocols.
- As first responder I identified medical emergencies, notified, coordinated and collaborated with Ski Patrol. Completed detailed incident reports. Assisted Ski Patrol with lift evacuations.
- Performed troubleshooting, routine maintenance and avalanche clearance daily.
Cashier, Bartender, Assistant Cook
The Boatshed
08.2018 - 02.2019
- Food and beverage orders.
- Operating cash registers, accurate cash handling.
- Experienced cleaning knowledge.
- Ability to use deep fryers, flat top grills.
- Food Preparation.
Kitchen Hand, Dishwasher
Ol' Cactus Eating House & Bar
11.2017 - 06.2018
Waiter, Bartender, Kitchenhand
Corbin's Kitchen and Wine Bar
11.2017 - 06.2018
Waiter, Barista, Sandwich Hand
Black Market, Espresso Bar
06.2016 - 07.2017
Education
Provide CPR - HLTAID009
05.2024
Provide Basic Emergency Lift Support - HLTAID010
05.2024
Provide First Aid - HLTAID011
05.2024
RSA/ RCG -
Card Number: CCH11466689
06.2023
High School Diploma -
Nambour Christian College
Nambour2017
Skills
- Cash Handling and Management
- Safety compliance
- Customer assistance
- Training & Development
- Relationship Building
- Effective problem-solver
- Flexible & Adaptable
- Critical thinking
- Organisation and Time management
Additional Information
Professional Reference:
Sam Bambrick
Oriental Hotel, General Manager
samuel.bambrick@gmail.com | 0499 492 038
Colby Molcak
Vail Resorts - Whistler Blackcomb, Supervisor
colby.molcak@shaw.ca | 1 (778) 349 2735
Alica Pregnell
Corbins Kitchen and Wine Bar, Manager
info@corbins.com.au | 0481 218 481
Personal Reference:
Des Kennedy
Oriental Hotel Mudgee, Owner/ Mayor
0407 274 104
Joel Burke
Gaint Mudgee, Owner
0411 434 461
Timeline
Bartender/Gaming Attendant
Mr. Crown
07.2023 - 06.2024
Bartender
Oriental Hotel
12.2021 - 05.2023
Ski Lift Operator
Whistler Blackcomb
06.2019 - 04.2021
Cashier, Bartender, Assistant Cook
The Boatshed
08.2018 - 02.2019
Kitchen Hand, Dishwasher
Ol' Cactus Eating House & Bar
11.2017 - 06.2018
Waiter, Bartender, Kitchenhand
Corbin's Kitchen and Wine Bar
11.2017 - 06.2018
Waiter, Barista, Sandwich Hand
Black Market, Espresso Bar
06.2016 - 07.2017
Provide CPR - HLTAID009
Provide Basic Emergency Lift Support - HLTAID010
Provide First Aid - HLTAID011
RSA/ RCG -
Card Number: CCH11466689
High School Diploma -
Nambour Christian College
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