Chaya Chaemchoi
Melbourne,VIC
Summary
With 7 years as a dedicated Dermal Clinician, I specialise in sales, customer service, and therapeutic skincare. My strengths lie in building client relationships, exceeding sales objectives, and providing expert advice. Known for exceptional customer service and administrative efficiency, I ensure a professional and welcoming experience for every client.
Overview
5
5
years of professional experience
Work History
Dermal Clinican
Victoria Laser And Skin Clinic
Victoria
12.2022 - Current
- Answering the phone and providing information, directions and booking in clients
- Perform Laser Hair Removal services with dual wavelength Alexandrite & Nd YAG Lasers
- Conduct comprehensive skin analysis and laser consultations
- Skin treatments including microdermabrasion, chemical peels, LED lights and dermal delivery
- Product retailing to accompany all treatments.
Receptionist
Tash X Laser and Cosmetic Centre- Wyndham Vale
Victoria
02.2021 - 10.2022
- Greet and farewell all clients with warmth, enthusiasm and professionalism
- Client consultation, skin analysis, customise treatment based on clients' individual needs.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Shift Supervisor
Nando's - CBD Melbourne
01.2019 - 10.2021
- Welcomes customers and increase customer retention by striving to create wonderful customer experiences
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted customers with complaints, questions, and concerns
- Completed store opening and closing procedures, including setting up registers and checking products.
Education
Bachelor of Dermal Science - Health Sciences
Victoria University
Melbourne, VIC11.2022
Skills
- Store Management
- Medical grade treatments
- Appointment Setting
- Skin Analysis
- Excellent Work Ethic
- Verbal and Written Communication
- Customer Service
- Administrative Support
- Time Management
- Complaint Handling
- Workflow Management
- Client Relationship Building
- Customer satisfaction measurement
- Recordkeeping and File Maintenance
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Timeline
Dermal Clinican
Victoria Laser And Skin Clinic
12.2022 - Current
Receptionist
Tash X Laser and Cosmetic Centre- Wyndham Vale
02.2021 - 10.2022
Shift Supervisor
Nando's - CBD Melbourne
01.2019 - 10.2021
Bachelor of Dermal Science - Health Sciences
Victoria University