Chazmin Holloway-Samuels
Gold Coast,QLD
Summary
Accomplished Senior Lending Officer & Team Leader at Wyndham Destinations, adept in relationship building and effective communication. Excelled in enhancing performance metrics and ensuring high customer satisfaction. Proven ability in team leadership and leveraging verbal and written communication skills to achieve goals.
Overview
4
4
years of professional experience
Work History
Coaching Staff Member
St Hildas
01.2022 - Current
- Collaborated with fellow coaches to design effective practice drills and game plans.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed strong relationships with athletes to maintain open communication regarding progress and expectations.
Senior Lending Officer & Team Leader
Wyndham Destinations
06.2021 - Current
- Ensured a high level of customer satisfaction by addressing client concerns promptly and providing expert guidance throughout the lending process.
- Conducted regular portfolio reviews to identify potential risks or areas for improvement, leading to enhanced performance metrics over time.
- Ensuring the team is meeting all company SLA's with timely collection of relevant information and documents to complete the loan assessment
- Liaising with co-workers and customers effectively through various channels (phone, email, teams & face to face)
Skills
- Effective communication
- Verbal and written communication
- Reliable & Flexible
- Relationship building
- Professional boundaries
Qualifications
Blue Card 2020 - Current
Australian Drivers License & Personal Transport - Current
Timeline
Coaching Staff Member
St Hildas
01.2022 - Current
Senior Lending Officer & Team Leader
Wyndham Destinations
06.2021 - Current
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