Che Hamilton
Sunshine Coast,QLD
Summary
Dynamic professional with a proven track record in exceeding sales targets at Youi and enhancing brand engagement through social media strategy as a freelancer Content Creator. Skilled in sales presentations and objection handling, coupled with a talent for video editing. Demonstrated ability to build strong client relationships and deliver results in fast-paced environments, achieving top-quality standards in all projects.
Overview
4
4
years of professional experience
Work History
Social Media Content Creator
Free Lancer for Honey I Got You & Oh So Smitten
09.2024 - Current
- Confident with current editing tools to tell great stories.
- Strengthened content through proofreading and editing.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Collaborate with photographers & other vendors to enhance final content product while also assuring photographers/videographers always have the best positioning.
- Constantly researching to keep up with current trends.
- Friendly, approachable & professional manner when dealing with clients especially when face to face.
- Meet deadlines for delivering edited content to clients, maintaining a reputation for reliability and efficiency.
- Enhanced client satisfaction with attentiveness to their specific needs and preferences in wedding & branded content.
- Actively work on building & maintaining solid relationship with clients.
Small Business Sales Consultant
Youi
11.2021 - 10.2024
- Worked effectively with team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged in daily lead calling via telephone and stuck to call processes to ensure best opportunity of reaching clients immediately or at suitable time.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional manner.
- Served customers with knowledgeable, friendly support through each stage of their relationship with the company.
- Confidently handled objections by firstly building client's trust.
- Mastered and worked to continually improve online & inbound leads, follow-up and upsell processes to set and achieve company defined sales goals.
- Recorded accurate and efficient records in customer database effectively sticking to company's strict compliance & auditing standards consistently hitting targeted quality scores.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment handling high volume calls.
- Organized complex applications, liaising with our Actuarial department to ultimately ensure clients receive the best product from us.
Administrative Assistant
Crompton Concepts
02.2021 - 11.2021
- Managed phone and email correspondence and handled incoming and outgoing email.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel such as Brisbane City, Gold Coast & Sunshine Coast Councils and Queensland Police to organize traffic permits, receive orders, direct activities, and communicate instructions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
Skills
- Sales presentation
- Objection handling
- Excellent customer service
- Video editing
- Social media strategy
Timeline
Social Media Content Creator
Free Lancer for Honey I Got You & Oh So Smitten
09.2024 - Current
Small Business Sales Consultant
Youi
11.2021 - 10.2024
Administrative Assistant
Crompton Concepts
02.2021 - 11.2021
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