Chee Yong Tang
Melbourne,VIC
Summary
Recent Bachelor of Business Administration graduate with a passion for learning and a strong work ethic. Eager to apply academic knowledge to real-world business scenarios and contribute to a dynamic work environment. Proven ability to adapt quickly, take on challenges with enthusiasm, and work collaboratively in diverse teams. Possesses excellent communication and analytical skills developed through coursework and extracurricular activities. Seeking an entry-level position where I can contribute my skills, learn from experienced professionals, and make a meaningful impact. Ready to bring a positive attitude, dedication, and a commitment to excellence to a forward-thinking organization.
Overview
4
4
years of professional experience
Work History
E-commerce Operation Intern
Ban Hin Bee Electrical
05.2022 - 10.2022
- Order Processing and Customer Return Handling :Responsible for processing orders and managing customer returns to ensure order accuracy and high levels of customer satisfaction.
- Maintenance and Management of E-commerce Platform :Accountable for the daily operation and maintenance of the e-commerce platform, ensuring its stable functionality.
- Compilation of Sales Performance and Report Generation :Summarized sales performance data and compiled reports to present to superiors, providing relevant analysis and suggestions.
- Parcel Handling :Experienced in parcel packaging and shipping arrangements of company parcels, including the safe transportation of large-sized goods to ensure their secure delivery.
- Active Involvement in Customer Service :Actively engaged in customer service tasks, addressing inquiries and complaints promptly to maintain high-quality customer relations.
Bartender
Venzy Tea
01.2019 - 06.2019
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Education
Bachelor of Business Admin. - Business Administration
Zhejiang University
Hangzhou, China07.2023
High School Diploma -
Chung Ling Private High School
Penang, Malaysia11.2018
Skills
- Multitasking and Organization
- Multilingual
- Problem-Solving
- Fast Learner
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Malay
Full Professional
Chinese (Cantonese)
Full Professional
Timeline
E-commerce Operation Intern
Ban Hin Bee Electrical
05.2022 - 10.2022
Bartender
Venzy Tea
01.2019 - 06.2019
Bachelor of Business Admin. - Business Administration
Zhejiang University
High School Diploma -
Chung Ling Private High School
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