Chei Ling Khoo
Campsie ,Nsw
Summary
Dynamic professional with a proven track record at Kiddyland Montessori, excelling in relationship building and strategic planning. Successfully led cross-functional teams to enhance collaboration and innovation, while implementing effective conflict resolution strategies. Committed to fostering positive environments that drive team motivation and achieve organizational goals.
Overview
12
12
years of professional experience
Work History
Room Leader ( Infant Room )
Kiddyland Montessori
04.2024 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw day-to-day activities of number employees in type establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Educator
Happy Faces
01.2022 - 2024
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Manicurist
Your Nails Stories
06.2017 - 2022
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
- Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
- Prepared nail beds and cuticles, shaped nails and applied polish.
Receptionist
A-saloon
10.2015 - 2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales
Camera Store
12.2013 - 2015
- Improved sales performance, streamlining sales processes and implementing effective CRM systems.
- Developed sales pipeline and forecast revenue by following sales process and managing opportunities.
- Compiled customer sales trends and data to aid in targeting yearly sales goals.
- Boosted sales performance by developing and implementing effective direct sales strategies.
Cashier
Petshop
09.2013 - 2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Early Childhood Care And Education
Spes Education
Sydney, NSW11.2024
Diploma - Human Resources Management
Victoria Institute Academy
Sydney, NSW07.2019
Foundation & Diploma - Graphic Design
Equator Academy Of Art
Malaysia 08.2013
Foundation - Psychology
University Tunku Abdul Rahman
Malaysia 11.2011
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional
Malay
Professional Working
English
Professional Working
Timeline
Room Leader ( Infant Room )
Kiddyland Montessori
04.2024 - Current
Educator
Happy Faces
01.2022 - 2024
Manicurist
Your Nails Stories
06.2017 - 2022
Receptionist
A-saloon
10.2015 - 2017
Sales
Camera Store
12.2013 - 2015
Cashier
Petshop
09.2013 - 2013
Diploma - Early Childhood Care And Education
Spes Education
Diploma - Human Resources Management
Victoria Institute Academy
Foundation & Diploma - Graphic Design
Equator Academy Of Art
Foundation - Psychology
University Tunku Abdul Rahman
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