Summary
Overview
Work History
Education
Skills
Additional Information
Education Qualifications Achievements
Timeline
Generic
Chelle Oakey

Chelle Oakey

Narangba,QLD

Summary

With over 20 years of experience in sales and key account management, I have a deep understanding of the importance of being fully present and attentive when engaging with clients and team members. My communication style is relaxed and friendly, allowing for effective listening to concerns in today\'s dynamic environment. Throughout my career, I have held diverse roles in sales, key account management, real estate, security, business development, non-profit/community services, and hospitality. Starting with my first role at the Dept of Consumer Affairs & Fair Trading, I developed a strong foundation in accommodating consumer needs and delivering exceptional customer service. I continuously challenge myself to learn and adapt quickly, embracing flexibility and personal growth. I take pride in my professional presentation and consistently strive for target accomplishment and quality results. Demonstrating empathy and consideration while brightening someone\'s day with a smile comes naturally to me. Whether rolling up my sleeves or utilizing my exceptional communication and organizational skills, I am always ready to contribute wherever needed. With a proactive and positive attitude, I consistently find solutions to enhance productivity throughout the week. Leading by example, I foster a strong and respectful team environment that values individual qualities. As I embark on my next challenge, I eagerly anticipate the opportunity to speak with you soon. Thank you for your time!

Overview

30
30
years of professional experience

Work History

Kinma Valley Sales Team

Lendlease
01.2023 - 01.2024
  • Company Overview: Award Winning - Kinma Valley
  • Exceptional Sales Results – Bonus Payment Record available on request
  • Results driven every day
  • Exceptional community & client communication
  • Highest quality of service provided with a friendly and knowledgeable approach
  • 100% mystery shopped x 10
  • All KPI’s met with the highest of professionalism
  • Marketing, administration, contracts, product knowledge recognised
  • Award Winning - Kinma Valley
  • Increased reservation sales revenue by developing and implementing effective sales strategies.
  • Collaborated with sales teams to develop targeted sales strategies that maximized revenue potential.
  • Increased sales revenue by implementing targeted sales strategies and team training sessions.
  • Expanded sales revenues by identifying opportunities and executing customized marketing plans.
  • Expanded client base by fostering strong relationships and delivering exceptional customer service.
  • Delivered compelling product presentations to prospective clients, showcasing unique value propositions tailored to their needs.

Owner/Manager

Shebah Group
01.2018 - 01.2023
  • Company Overview: Moreton Bay - Brisbane QLD
  • Owner of small business as part of the Shebah Brand, providing safe transfer of women & children
  • Working alongside NDIS, Child Services QLD
  • QLD Education
  • Moreton Bay - Brisbane QLD
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Real Estate Sales Executive

Narangba
01.2016 - 01.2018
  • As an experienced Real Estate Agent acting as a broker of business transactions on behalf of buyers, sellers or property owners was an everyday requirement
  • Throughout the process of the transaction, a high level of contact with my clients and other professionals, including builders, conveyancers, valuers and local government staff was appreciated
  • Continuous 5 star ratings – Rate my Agent
  • Educating my clients of the current market & guiding them to make the right decision for their method of sale, costs and inspection times with both the property owner or seller
  • Analysing market pricing and trends and recommending a reserve or minimum selling price
  • Organising the listing and advertising of properties for sale
  • Meeting with buyers to understand their requirements in a property
  • Locating and inspecting appropriate properties for purchase
  • Providing advice on conditions of sale
  • Conducting auctions, open houses or property inspections
  • Facilitated smooth transactions by effectively managing all aspects of the sale process from initial contact to post-closing followup.
  • Expanded client base by actively prospecting for new leads and maintaining strong relationships with existing clients.

Corporate Business Travel - Account Manager

Flight Centre Travel Group
01.2015 - 12.2015
  • Company Overview: Flight Centre Business Travel
  • The focus of my role is to acquire new corporate travel business both interstate & internationally
  • Implementation of strategies and processes to develop corporate relationships with key decision makers in Organisations
  • Identify and create new sales opportunities via means of corporate networking, client profiling, and cold calling
  • Presentation of products and services in a compelling financial and operational offering to ensure premium service for client's business travel
  • Building and maintaining strong business relationships through effective account management
  • Flight Centre Business Travel
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Business Development Manager

Cause Force
01.2013 - 01.2014
  • Company Overview: non-profit - Business Development Manager for Brisbane Weekend to End Women’s Cancers
  • Corporate & public presentations throughout Queensland
  • Coach, mentor, motivate & manage both corporate & private teams throughout Queensland
  • Advise teams on fundraising activities & assist teams in achieving their goals
  • Lead public training walks monthly and meet weekly & monthly KPI’s
  • Non-profit - Business Development Manager for Brisbane Weekend to End Women’s Cancers

Business Development Executive

ADT-Armourguard Securities Ltd
01.2009 - 01.2012
  • Company Overview: Business Development Executive, TYCO Pty Ltd
  • Responsible for locating new clients, selling & closing leads for the services & products of Armourguard/ADT Security
  • Manage all leads sold to existing clients & fostering relationships with new clients
  • Manage large client portfolio for Cash, Manned & Electronic Alarm Services
  • Business Development Executive, TYCO Pty Ltd

Real Estate Executive

PRD Nationwide Real Estate Pty Ltd
01.2007 - 01.2009
  • All aspects of residential sales & marketing

Real Estate Executive

Coldwell Banker Property Direct Pty Ltd
01.2005 - 01.2007
  • Residential sales & marketing

Real Estate Executive

Harcourt’s Real Estate Pty Ltd
01.2003 - 01.2005
  • Residential sales & marketing

Sales Support/Marketing

AV Jennings Pty Ltd
01.2001 - 01.2003
  • Marketing of product & promotions

Sales Associate & Marketing

AV Jennings Pty Ltd
01.1997 - 01.2000

Dept Consumer Affairs & Fair Trading
01.1994 - 01.1997
  • Company Overview: NSW Government Traineeship
  • Reception, Administration, Regional Development Marketing
  • NSW Government Traineeship

Education

Diploma - Sales Development

Harcourts

Salesperson Certificate - Auctioneers & Agents Act QLD

REIQ
Brisbane, QLD

Marketing Certificate -

Young Achievement Australia

Certificate of Accomplishment & Registration -

Real Estate Institution of NSW
Sydney, NSW
01-1995

Award -

Rotary Youth Leadership
01.1994

Skills

  • Consistent Sales Achievement
  • Client Relationship Management
  • Effective Time Management
  • Local market expertise
  • Business Development Expertise
  • Effective Communication Skills
  • Asset management
  • Effective Issue Resolution
  • Effective Sales Negotiation
  • Small Business Management
  • Strategic Issue Resolution
  • Buyer representation
  • Negotiations
  • Consultative sales techniques
  • Portfolio management
  • Listening skills
  • Sales targeting
  • Relationship building
  • Staff training and development
  • Property management
  • Relationship building and management
  • Marketing strategy
  • Real estate development
  • Multi-tasking strength
  • Sales process
  • Verbal and written communication
  • Task delegation
  • Contract drafting
  • Client relationship building
  • Lease negotiations
  • Excellent people skills
  • Sales strategy
  • Client service
  • Property valuation
  • New business development
  • Forecasting and planning
  • Reliable and punctual
  • Marketing and sales
  • Project management
  • Cross-functional teamwork
  • Relationship building and rapport
  • Contract administration
  • Goal oriented
  • Inside sales
  • Seller representation
  • Sales and marketing
  • Exceptional customer service
  • Business management
  • Customer relationship management (CRM)
  • CRM software proficiency
  • Due diligence
  • Performance management
  • Account management
  • Lead prospecting
  • Customer relationships
  • Sales presentations
  • Customer relations
  • Complex Problem-solving
  • Excellent listening skills

Additional Information

Our family have moved over international waters twice with my husband’s employment., As an ambassador for Cancer Council for both New Zealand and QLD, I have had the honour of guest speaking at numerous fund-raising events., Oakey 5 and our story has also been mentioned in QLD parliament.

Education Qualifications Achievements

  • Area Coordinator - Narangba Valley Neighbourhood Watch group.
  • Soccer & Netball Coach – Narangba United Football & Dynamos Netball clubs.
  • Responsible Service of Alcohol Certified.
  • Property Agents and Motor Dealers Act 2000 - Certificate Real Estate Salesperson Registration # 3079224.
  • Certificate of Approval to hold a Private Security Licence.
  • SC- Security Consultant New Zealand – 11-002841.
  • Auctioneers & Agents Act QLD – Salesperson Certificate PRD 40101 Cert in Property.
  • PRDRE13A – Obtain Property Listings.
  • PRDRE15A – Undertake Property Sale by Private Treaty.
  • PRDRE18A – Lease Property.
  • PRDRE39A – Prepare & Execute Documentation.
  • Real Estate Institution of NSW – Certificate of Accomplishment & Registration.
  • Harcourts Diploma – Sales Development.
  • Level 1 Coaching Certificate.
  • Certificate of Graduation – Office Skills & Information Processing.
  • Young Achievement Australia Trade Fair – Marketing Certificate 2nd place venture of the year.
  • Rotary Youth Leadership Award NSW-1994.
  • Have attended numerous Sales track seminars over the years.
  • Student representative for SRC Local, Regional & State Levels.
  • Was responsible for conducting numerous workshops within school region.

Timeline

Kinma Valley Sales Team

Lendlease
01.2023 - 01.2024

Owner/Manager

Shebah Group
01.2018 - 01.2023

Real Estate Sales Executive

Narangba
01.2016 - 01.2018

Corporate Business Travel - Account Manager

Flight Centre Travel Group
01.2015 - 12.2015

Business Development Manager

Cause Force
01.2013 - 01.2014

Business Development Executive

ADT-Armourguard Securities Ltd
01.2009 - 01.2012

Real Estate Executive

PRD Nationwide Real Estate Pty Ltd
01.2007 - 01.2009

Real Estate Executive

Coldwell Banker Property Direct Pty Ltd
01.2005 - 01.2007

Real Estate Executive

Harcourt’s Real Estate Pty Ltd
01.2003 - 01.2005

Sales Support/Marketing

AV Jennings Pty Ltd
01.2001 - 01.2003

Sales Associate & Marketing

AV Jennings Pty Ltd
01.1997 - 01.2000

Dept Consumer Affairs & Fair Trading
01.1994 - 01.1997

Award -

Rotary Youth Leadership

Diploma - Sales Development

Harcourts

Salesperson Certificate - Auctioneers & Agents Act QLD

REIQ

Marketing Certificate -

Young Achievement Australia

Certificate of Accomplishment & Registration -

Real Estate Institution of NSW
Chelle Oakey