Chelsea Allen
Gold Coast,QLD
Summary
Compassionate support worker who possesses gentle touch and caring attitude centred on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Dedicated and highly motivated to develop and implement successful plans to better an individuals life.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
Magnus Health
Gold Coast, QLD
05.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and School.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Warehouse Worker
Wild Earth
Gold Coast
10.2021 - 05.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Operating Forklift
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Cafe Manager
Michelle's Patisserie
Darwin, NT
02.2021 - 08.2021
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
- Consistently met or exceeded revenue targets through effective planning and execution of sales strategies.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
Barista
Espressions Cafe
Gold Coast, QLD
04.2016 - 07.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Chair Lift Operator
Perisher Ski Resort
Kosciuszko Rd, Perisher Valley
05.2018 - 10.2018
- Enhanced chair lift safety by conducting thorough inspections and routine maintenance.
- Ensured efficient ski resort operations by managing lift lines and organizing guests in a timely manner.
- Improved customer satisfaction through friendly and informative interactions with resort guests.
- Assisted in the training of new chair lift operators, leading to higher staff competency and performance.
- Coordinated with ski patrol to ensure guest safety during emergency situations, providing swift assistance when needed.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly and professionally.
- Operated chair lifts safely and efficiently, adhering to established protocols and guidelines at all times.
- Completed required paperwork diligently, maintaining proper documentation of incidents, maintenance tasks, or other relevant information.
- Kept up-to-date on weather conditions and slope accessibility, ensuring accurate information was relayed to guests as needed.
- Successfully prevented accidents by identifying potential hazards around the loading/unloading areas of the chairlifts.
- Maintained lift mazes, ramps and signs.
Education
High School Diploma -
Miami State High School
Gold Coast, QLDTimeline
Disability Support Worker
Magnus Health
05.2024 - Current
Warehouse Worker
Wild Earth
10.2021 - 05.2024
Cafe Manager
Michelle's Patisserie
02.2021 - 08.2021
Chair Lift Operator
Perisher Ski Resort
05.2018 - 10.2018
Barista
Espressions Cafe
04.2016 - 07.2020
High School Diploma -
Miami State High School