Chelsea Ashby
Brisbane,QLD
Summary
I am a hard-working, motivated, confident, and reliable individual, who’s always eager to learn new things and challenge myself. As a personal carer, I have learnt to provide care with a sensitive and compassionate approach that fosters positive relationships. This role has highlighted my strong commitment to comprehensive and individualised patient care. Through this role I have been able to build on my knowledge learnt through my bachelor of nursing degree. In my bachelor of nursing degree, I have been able to experience hospital and in-home nursing care
As a dedicated and compassionate personal carer, I bring a genuine commitment to providing exceptional healthcare support and fostering a positive patient experience. I am always striving to provide the best care to all. With a background in aged care and clinical nursing placements, I believe I would positively contribute to the Women's AIN team within RBWH.
Overview
6
6
years of professional experience
Work History
Personal Carer
Southern Cross Care
07.2022 - Current
- As a personal carer, I work alongside registered nurses to care for the residents. Tasks are delegated effectively to maximise the care we provide to our residents.
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
- Work coherently with my colleagues to ensure the needs of our residents are being met
- Time management skills are used to ensure all tasks are completed
Customer Insights Team Member
Southern Cross Care
02.2023 - Current
- Within this role, I communicate with our clients/residents and their families to ensure we are meeting their needs. This feedback is then passed onto the appropriate staff and used to improve the care we provide to all.
- This role assists with improving the care we provide to our clients via home care, retirement living, and aged care by listening to and understanding their concerns, improvements, and feedback
- Effective communication skills are used to ensure that the needs of our clients are met and any concerns/complaints are understood and passed onto the appropriate staff
Customer Service
Coles Supermarket
08.2017 - 10.2022
- Within this role, I dealt with customer feedback and ensure that we provided the best service possible
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Streamlined workflow processes for improved productivity and better overall service delivery to clients.
Rowing Coach
Brisbane Girls Grammar School
06.2021 - 09.2022
Rowing Coach
Anglican Church Grammar School
09.2020 - 04.2022
Education
Bachelor of Nursing -
Australian Catholic University
Qld11.2024
Year 12 -
Brisbane Girls Grammar School
Qld11.2020
Skills
- Communication
- Hard working
- Time management
- Team work
- Problem solving
- Respect
- Care
- Compassion
Qualifications
- Blue Card
- NDIS Card
- First Aid & CPR Training
- Police Certificate
- Mask Test Fitting
- Metro North iLearn Modules
- COVID 19 Vaccinated
Timeline
Customer Insights Team Member
Southern Cross Care
02.2023 - Current
Personal Carer
Southern Cross Care
07.2022 - Current
Rowing Coach
Brisbane Girls Grammar School
06.2021 - 09.2022
Rowing Coach
Anglican Church Grammar School
09.2020 - 04.2022
Customer Service
Coles Supermarket
08.2017 - 10.2022
Bachelor of Nursing -
Australian Catholic University
Year 12 -
Brisbane Girls Grammar School
Similar Profiles
Jeffrey SharpeJeffrey Sharpe
Maintenance Officer at Southern Cross Care Age CareMaintenance Officer at Southern Cross Care Age Care
Shervinia TejadaShervinia Tejada
Care Service Employee at Southern Cross Care Orana Residential Aged CareCare Service Employee at Southern Cross Care Orana Residential Aged Care
Risma MahatoRisma Mahato
NA at Southern Cross Care (Sandown Apartment and Aged Care Facility)NA at Southern Cross Care (Sandown Apartment and Aged Care Facility)
Steven HallSteven Hall
Bus Driver at Southern Cross Care Orana Residential Aged CareBus Driver at Southern Cross Care Orana Residential Aged Care
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects