Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chelsea Bedford

St Kilda,VIC

Summary

Resourceful and detail-oriented worker with extensive experience in food and service industries. Talent for team training, scheduling and motivation. Hands-on and supportive leader. Adept at overseeing bar activities in a high volume establishment.

Overview

4
4
years of professional experience

Work History

Waitress

Elster
Elsternwick, Victoria
02.2025 - Current
  • Greeted and seated guests
  • Took food and drink orders
  • Delivered meals and beverages to tables while ensuring guest satisfaction
  • Handled customer complaints and resolved issues promptly
  • Maintained cleanliness and organization of dining area
  • Processed payments and operated POS systems
  • Worked collaboratively with kitchen and bar staff to ensure smooth service
  • Upsold menu items to increase sales and enhance customer experience
  • Followed health, hygiene, and safety regulations consistently
  • Managed multiple tables in fast-paced environments with strong time management

Duty Manager

Richmond Social
Melbourne , VIC
05.2024 - 12.2024
  • Opening / closing procedures
  • H&L POS/ trouble shooting
  • Staff Training
  • Weekly stock take
  • Stock ordering
  • VGCCC compliance
  • Balancing Floats / Tills
  • Function Inquiries
  • Kitchen pass / food service
  • Working closely with upper managment and Kitchen staff
  • RSA compliance

Duty Manager/Assistant Functions Manager

GPO Bendigo
Bendigo, Victoria
12.2023 - 04.2024
  • Shift supervisor
  • Running Private functions
  • 2IC under functions supervisor
  • Creating specialty cocktails
  • Opening/Closing procedures
  • Cash handling / EOD tills

Waitress/Bartender

Delaneys Irish Pub
Brugge, Belgium
06.2023 - 11.2023
  • Served high volume of tables at once and simultaneously supervised serving staff with their other sections.
  • Addressed concerns quickly to improve customer experience.
  • Calculated charges, issued table checks and collected payments from customers.

Duty Manager/Bartender

Trinity St Kilda
St Kilda, Vic
03.2022 - 06.2023
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Performed opening and closing procedures each day.
  • Pursued training opportunities to advance mixology, beer, wine and spirit knowledge.
  • Increased revenue by promoting products and assisting with beverage menu.
  • Trained staff to improve customer retention and bolster sales.
  • Restocked beer and liquor regularly.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Planned and coordinated functions and made customer satisfaction first priority.

Bartender

High Road Cantina
St Kilda , Vic
03.2021 - 03.2022
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation.
  • Poured wine, beer and cocktails for patrons.
  • Operated cash register and Point of Sale (POS) system for transactions.
  • Introduced bar staff to precision pouring and waste reduction tactics.

Education

Bachelor of Nutrition And Dietetics - Nutrition Sciences

Endeavor College of Natural Health
Perth WA

Skills

  • Responsible Alcohol Service
  • Work Planning and Organization
  • Team Leadership
  • Task Delegation
  • Staff Training
  • Critical Thinking
  • Issue Resolution
  • Cash Handling and Management

References

References available upon request.

Timeline

Waitress

Elster
02.2025 - Current

Duty Manager

Richmond Social
05.2024 - 12.2024

Duty Manager/Assistant Functions Manager

GPO Bendigo
12.2023 - 04.2024

Waitress/Bartender

Delaneys Irish Pub
06.2023 - 11.2023

Duty Manager/Bartender

Trinity St Kilda
03.2022 - 06.2023

Bartender

High Road Cantina
03.2021 - 03.2022

Bachelor of Nutrition And Dietetics - Nutrition Sciences

Endeavor College of Natural Health

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Chelsea Bedford