Chelsea Beis
Bellerive,TAS
Summary
Customer service professional delivering exceptional service and fostering strong client relationships. Proven track record of exceeding customer expectations, resolving inquiries, and ensuring satisfaction. Skilled in communication, problem-solving, and multitasking in fast-paced environments.
Recently certified Pilates instructor with a passion for holistic health and wellness. Experienced in guiding clients through personalised fitness programs, promoting physical and mental well-being. Excels in creating supportive and motivating environments conducive to clients' growth and development.
Overview
12
12
years of professional experience
Work History
Barista
Hedburg
Hobart, Tas
06.2023 - Current
Pilates Instructor
Form Plus Pilates
Kingston, Tas
10.2022 - Current
Pilates Instructor
The Studio Hq
Salamanca, Tas
01.2022 - Current
Baby Sensory Leader
Baby Sensory Hobart
Hobart, Tasmania
03.2022 - 03.2023
- provide sensory development activities for babies, toddlers and parents.
- learn new themes and programs each week
- promote growth and learning during babies first year of life.
- promote growth and learning during toddler years.
- a leader and educator for babies, toddlers and parents.
Head Barista/manager
Cibo e Vino
Battery Point, Tas
06.2019 - 03.2021
Cafe Manager
Greenhouse Espresso
Kingston, Tas
12.2018 - 08.2019
Barista/Supervisor
Cafe Lola
Salamanca, Tas
01.2016 - 03.2018
Head Barista/manager
Salamanca Wharf Cafe
Salamanca, Tas
08.2014 - 08.2015
Waitress
Da Angelo
Battery Point, TAS
09.2012 - 08.2015
Barista
Zum
Salamanca, Tas
10.2012 - 08.2014
Skills
- Provided excellent customer service to ensure repeat customers
- Developed positive relationships with regular customers through friendly conversation
- Provided excellent customer service by addressing any complaints or concerns promptly
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly
- Answered phone calls for reservations or takeaway orders in a professional manner
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Provided excellent customer service by responding to inquiries quickly and professionally
- Operated cash registers to process customer payment
- Developed positive relationships with regular customers through friendly conversation
Reference
Personal Reference:
Dr Claire Van Breda- 0467 493 288
Dr Alessandra Kraft- 0467 001 882
Reference:
Form Plus Pilates Director
Henny Hamilton-Mcqueen- 0448 710 671
Former Ginger Brown Director
Ben Morton- 0400 208 272
Timeline
Barista
Hedburg
06.2023 - Current
Pilates Instructor
Form Plus Pilates
10.2022 - Current
Baby Sensory Leader
Baby Sensory Hobart
03.2022 - 03.2023
Pilates Instructor
The Studio Hq
01.2022 - Current
Head Barista/manager
Cibo e Vino
06.2019 - 03.2021
Cafe Manager
Greenhouse Espresso
12.2018 - 08.2019
Barista/Supervisor
Cafe Lola
01.2016 - 03.2018
Head Barista/manager
Salamanca Wharf Cafe
08.2014 - 08.2015
Barista
Zum
10.2012 - 08.2014
Waitress
Da Angelo
09.2012 - 08.2015
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