Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Campbell

North Mackay,QLD

Summary

Professional with substantial experience in managing admin operations and patient interactions. Known for attention to detail and ensuring smooth office processes. Reliable team player who adapts to changing needs and prioritizes tasks effectively.

Overview

3
3
years of professional experience

Work History

Dental Receptionist

Northern Beaches Dental
07.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.

Motel Receptionist and Bartender

Shamrock Gardens Motel
01.2024 - 06.2024
  • Handled confidential guest information responsibly, ensuring privacy standards were upheld at all times.
  • Assisted guests with inquiries and addressed any concerns, resulting in positive reviews and feedback.
  • Managed phone lines effectively, handling reservations, cancellations, and general inquiries professionally.
  • Coordinated with maintenance staff to address any reported issues or repairs in a timely manner.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Obtained cash bank and stocked service bar to prepare for operation.

Dental Receptionist

Plaza Dental Center
07.2023 - 10.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.

Medical Secretary

Dr Chiu, Koh and Gan
03.2022 - 05.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced office productivity by handling high volume of callers per day.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.

Education

High School Diploma -

Parrswood High School And Sixth Form
Manchester England

Skills

  • Phone and Email Etiquette
  • Excellent multitasking capability
  • Appointment Scheduling
  • Punctual and Reliable
  • Payment Processing
  • Maintaining cleanliness
  • Team Collaboration

Timeline

Dental Receptionist

Northern Beaches Dental
07.2024 - Current

Motel Receptionist and Bartender

Shamrock Gardens Motel
01.2024 - 06.2024

Dental Receptionist

Plaza Dental Center
07.2023 - 10.2023

Medical Secretary

Dr Chiu, Koh and Gan
03.2022 - 05.2023

High School Diploma -

Parrswood High School And Sixth Form

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Chelsea Campbell