Chelsea FRANCIS
Kambah
Summary
Professional in operational management with track record of driving efficient processes and optimising performance. Adept at implementing strategies that align with organisational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
APS 6 Campaigns Officer
Department of the Treasury
07.2024 - Current
- Develop and implement communication campaigns to support public information initiatives
- Coordinate with internal and external stakeholders to ensure campaign alignment with departmental objectives
- Ensure compliance with departmental guidelines and standards
- Write and review briefs and Requests for Quotations (RFQs)
- Handle administrative tasks to ensure campaigns run smoothly and are well-organised
- Maintain detailed records of campaign activities and communications
- Assist in the development of strategic communication plans
- Work collaboratively with other team members and direct reports to ensure team objectives are met, assisting in planning, managing projects and meeting timelines
- Coordinate with vendors and external agencies for campaign execution
- Prepare and present campaign proposals and updates to senior management
- Monitor website and social media webforms and responding to queries, questions, and emerging issues
- Liaise with and manage external suppliers including creative, media, and research agencies to deliver strategies, where required
APS 5 Executive Assistant
Department of the Treasury
09.2023 - 07.2024
- Provide high-level administrative support to senior executives
- Manage and coordinate schedules, meetings, and appointments
- Prepare briefing materials and meeting agendas
- Handle sensitive and confidential information with discretion
- Assist in the planning and execution of departmental events
- Coordinate daily operations and communication within the branch
- Assist in managing the branch budget, including tracking expenditures
- Develop and implement administrative procedures and processes to improve efficiency
- Support branch projects by organising resources, timelines, and deliverables
- Facilitate effective communication between branch members and other departments
- Ensure documentation and records are maintained accurately and securely
APS 5 Executive Assistant
Department of the Treasury
08.2022 - 09.2023
- Monitor and sort the inboxes of AS policy and analysis and AS strategy and engagement
- Coordinate and organise diaries, including preparing day books with relevant meeting information
- Respond to and action relevant emails
- Identify opportunities for improved workflow within the team
- Book meetings and manage teleconference/videoconference logistics
- Liaise with external members for meeting times, document distribution, and locations
- Communicate efficiently with a range of internal and external stakeholders
- Maintain and develop relationships with internal and external clients
- Manage travel arrangements and complex administrative tasks
- Assist in managing the Taskforce budget
APS 4 - Executive Assistant
Department of Home Affairs
04.2022 - 08.2022
- Manage Secretary correspondence and departmental key contacts
- Monitor and sort the Chief of Staff (CoS) inbox
- Coordinate and organise the CoS's diary, including preparing day books with relevant meeting information
- Respond to and action relevant emails
- Book meetings and manage teleconference/videoconference logistics
- Liaise with external members for meeting times, document distribution, and locations
- Maintain and develop relationships with internal and external clients
- Undertake complex administrative projects and tasks, including the Department's Daily Issue Brief
APS 3 - Executive Assistant and Administration Assistant
Department of Home Affairs
06.2021 - 04.2022
- Monitor and sort the Chief of Staff (CoS) inbox
- Coordinate and organise the CoS's diary, including preparing day books with relevant meeting information
- Respond to and action relevant emails
- Monitor Secretary correspondence
- Maintain and develop relationships with internal and external clients
Education
Bachelor of Communication And Media (Marketing Com - Marketing
University of Canberra
Canberra, ACT01-2026
Skills
- Project Coordination
- Strategic Development
- Innovative Thinking
- Collaborative Teamwork
- Stakeholder Engagement
- Organisation
Certification
Certificate II in Business
Certificate III in Business
Timeline
APS 6 Campaigns Officer
Department of the Treasury
07.2024 - Current
APS 5 Executive Assistant
Department of the Treasury
09.2023 - 07.2024
APS 5 Executive Assistant
Department of the Treasury
08.2022 - 09.2023
APS 4 - Executive Assistant
Department of Home Affairs
04.2022 - 08.2022
APS 3 - Executive Assistant and Administration Assistant
Department of Home Affairs
06.2021 - 04.2022
Certificate II in Business
Certificate III in Business
Bachelor of Communication And Media (Marketing Com - Marketing
University of Canberra
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