Chelsea Gatto
Summary
Experienced professional in corporate practice management and administration with a strong focus on detail and motivation. Proven ability to improve administrative efficiency and enhance client/staff engagement. Returning to the workforce after parenting two young children, while continuously upskilling and exploring new career paths. Seeking an administrative position that aligns with personal values and allows for positive community contributions. Eager to leverage transferable skills, pursue further education, and excel in these fields.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Practice Support
Morris Cohen Glen & Co
03.2020 - 02.2024
- Provided comprehensive administrative support to 4 directors, 25+ professional staff, new practice manager and team of 9 on-site and offshore admin staff, managing multiple databases (MYOB AE, Reckon, Xero, BGL CAS360, ASIC Portal, Online Services for Agents and Businesses).
- Conducted accounts receivable/payable transactions, bank reconciliations and management reporting for operating and trust accounts, ensuring financial accuracy for monthly, quarterly and annual return preparations.
- Provided corporate compliance and secretarial assistance for Australian entities, foreign branches and subsidiaries.
- Coordinated staff social engagement initiatives including special events and fundraisers, enhancing team cohesion and morale.
- Provided general technical support and troubleshooting and liaison for external IT provider for all equipment and system updates and rollouts.
- Acted as Practice Manager during colleague’s parental leave, overseeing workflow management, staff recruitment, induction and training, office procedural development including policy reviews with external HR and ongoing ISO27001 certification requirements.
- Assisted directors with onboarding of two sole practitioner firms and client transitions including overseeing new dedicated staff for this project.
- Part Time
Practice Manager
Morris Cohen Glen & Co
07.2011 - 03.2020
- Direct report to 5 directors, leading administrative operations for a team of 4 to ensure quality control of office procedures and adherence to best practices.
- Managed staff recruitment, induction training, and professional development initiatives, fostering a positive and supportive work environment.
- Primary coordinator for staff social engagement including special events, fundraisers, team building activities, cultural celebrations and staff service lunches.
- Data entry, bookkeeping and management reporting for operating and trust accounts, including annual audits and monthly employee KPIs.
- Coordinated corporate compliance for 600+ companies including Australian and foreign-owned entities.
- Primary contact for external IT relating to system updates, troubleshooting and new installations.
- Assisted directors in planning and logistics for office relocation and renovations, ensuring minimal disruption to operations.
- Managed initial set-up of new financial planning and business insurance branches including registrations, office planning, marketing, compliance processes, employee onboarding.
- Full Time 2011–2016, Part Time 2017-2020
ASIC & Administration Officer
Morris Cohen Glen & Co
03.2006 - 06.2011
- Provided administrative support for over 2000 entities (900+ companies), including onboarding, corporate compliance (local and foreign), record-keeping, data entry and maintenance.
- Managed billing processes and direct monthly reporting to directors, ensuring accuracy in accounts receivable and payable.
- Relief reception duties including multi-line switchboard, mail, document preparation, diary management for client meetings and staff training scheduling/set up.
- Coordinated staff lunches and special events.
- Support contact to external IT for scheduling system maintenance.
- Assisted directors with planning, pre-implementation, testing and rollout of new software and systems, providing training and support to staff.
- Full Time
Event & Entertainment Manager
Upfront Events
07.2000 - 02.2006
- Planned and executed corporate events, managing all aspects from initial pitch meetings to contracts and onsite crewing for entertainment, venues, catering, comperes, audio visual production, theming, accommodation and logistics.
- Developed strong relationships with clients, artists and suppliers, ensuring successful event outcomes.
- Handled administrative tasks including proposals, quotes, booking contracts, accounts receivable and payable (MYOB), diary management, reception, event schedules, maintaining custom central database, record-keeping, updating company website content.
- Assistance to director in exclusive artist management, marketing, corporate and venue contracts, promotional advertising and recording sessions.
- Full Time
Entertainment Agent & Office Assistant
HBM Entertainment
08.1998 - 05.2000
- General office administration duties including reception duties, contracts and invoicing.
- Liaising with artists, publicans and private clients.
- Public venue promotions for profile national touring artists.
- Part Time
Education
Certificate IV - Bookkeeping & Accounting
Swinburne University of Technology
Hawthorn, VIC01-2025
Bachelor of Accounting -
University of South Australia
Adelaide, SABachelor of Arts - Music Business & Media Communications
Southern Cross University
Lismore, NSWSkills
- Administration: Data entry and file management, budgeting, scheduling, reception duties, office supply inventory, bookkeeping (accounts receivable and payable) and management reporting (Reckon, MYOB, Xero), debt collection, creative content for marketing and promotions
- Organisation and Management: Practice management, project management, workflow management, staff recruitment and training, quality control and risk management procedures, business process improvement, task prioritisation, event planning
- Communication and Interpersonal Skills: Excellent written and verbal communication (English), fostering positive relationships with colleagues, clients and suppliers in intercultural environments Able to work both autonomously and collaboratively
- Technology: Office 365 and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Google Sheets, MYOB, Reckon, Xero, Online Services for Agents (ATO), ASIC Agent Portal, Sharepoint, SmartDocs, BGL CAS360, Windows Server network systems, Online Merchant Banking (SecurePay) and EFTPOS, Wordpress
- Additional Skills: Problem-solver, adaptable, high attention to detail, comprehensive understanding of goals and objectives, creative, resourceful, discrete
Certification
- Xero Certified Advisor, 2025
- MYOB Business Training for Tertiary Students, 2025
- Drivers Licence (Car)
- Working with Children Check (current to 2026)
- CPR First Aid in an Education and Care Setting (current to December 2025)
- Australian Federal Police National Police Check (current as of December 2024)
Accomplishments
- Compass Essentials (including Chronicle), Billing Basics and Annual Rollover Schedule Builder Basics, Compass Education, 2025
- Positive Parenting Solutions 7-Step Parenting Success course, 2023-Current
- Advertised Participant in National Breast Cancer Research Fund’s “Squat Challenge”, 2022-2025
- Parent Volunteer for Christ the Priest Catholic Primary School, 2022-Current
- Volunteer Support Group Facilitator, ARCVIC, 2011-2018
- Mindfulness for Wellbeing & Peak Performance course, Monash University, 2015
- Event Organiser for “Unplugged” music showcase, 1999
Timeline
Practice Support
Morris Cohen Glen & Co
03.2020 - 02.2024
Practice Manager
Morris Cohen Glen & Co
07.2011 - 03.2020
ASIC & Administration Officer
Morris Cohen Glen & Co
03.2006 - 06.2011
Event & Entertainment Manager
Upfront Events
07.2000 - 02.2006
Entertainment Agent & Office Assistant
HBM Entertainment
08.1998 - 05.2000
Certificate IV - Bookkeeping & Accounting
Swinburne University of Technology
Bachelor of Accounting -
University of South Australia
Bachelor of Arts - Music Business & Media Communications
Southern Cross University
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