Chelsea Graves
Brisbane,QLD
Summary
Dynamic professional with experience in hospitality in Japan, excelling in high-pressure environments. Demonstrated effective communication and attention to detail while providing exceptional service. Leveraged IT support skills to enhance productivity at Community Resource Unit. Able to manage daily conversation in Japanese, fostering positive interactions and resolving customer concerns efficiently.
Overview
2
2
years of professional experience
Work History
Waitress
Shibata Premium Wagyu Beef
08.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided service and communicated with co-workers in both Japanese and English
Instructor
Junior Engineers
03.2023 - 11.2023
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Volunteer
Yesterdays Thrift Store
08.2022 - 08.2023
- Served customers using a POS machine
- Maintained cleanliness of workplace
- Solved customer concerns and disputes
IT Support
Community Resource Unit
03.2023 - 06.2023
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
Education
Bachelor of Computer Science -
The University of Queensland
Brisbane11-2025
Skills
- Attention to detail
- Effective Communication Skills
- JLPT N2 Certification
- Creativity and Problem Solving
Timeline
Waitress
Shibata Premium Wagyu Beef
08.2024 - 12.2024
Instructor
Junior Engineers
03.2023 - 11.2023
IT Support
Community Resource Unit
03.2023 - 06.2023
Volunteer
Yesterdays Thrift Store
08.2022 - 08.2023
Bachelor of Computer Science -
The University of Queensland
Similar Profiles
Victoria GraftonVictoria Grafton
Vice President at Ohio Wagyu Beef LLCVice President at Ohio Wagyu Beef LLC
Karen Veronica GravelyKaren Veronica Gravely
Fabrication Clerk at Creekstone Farms Premium BeefFabrication Clerk at Creekstone Farms Premium Beef
Ashton JonesAshton Jones
Production Line Leader at Creekstone Farms Premium BeefProduction Line Leader at Creekstone Farms Premium Beef