Summary
Overview
Work History
Education
Skills
Completion
Timeline
AccountManager

CHELSEA HALHEAD

Alexandra Hills ,QLD

Summary

I am a hardworking and passionate candidate that is dependable and offers a solid background in bartending and waitressing. I am socially friendly and have a history of delivering a professional attitude in the workplace. I find myself being a high achiever that is willing to learn and always go the extra mile to ensure the best outcome for both parties.

Overview

4
4
years of professional experience

Work History

VOLUNTEER

Gateway Baptist
01.2016 - 01.2018
  • Demonstrated character and kindness to display positive character traits
  • Offered positive and nurturing environments to support children's social and emotional growth
  • Promoted language development skills through reading and storytelling
  • Engage with children on an individual basis to build positive relationships
  • Monitored children's play activities to verify the safety, organized activities

SALES ASSISTANT

Aussie Seafood House
03.2020 - 05.2021
  • Assist in the sales of seafood by serving customers, informing customers about their seafood enquiries, and supplying information about our products
  • Resolve customer complaints
  • Handling money
  • Operate till and eftpos facilities with accuracy and speed
  • Presentation and wrapping of products
  • Opening and closing procedures
  • Ensuring a clean and tidy workplace
  • Packing and unpacking stock
  • Mentor new team members on registers, meet customer needs and maximize group performance.

Bartender, Waitress

Alexandra Hills Hotel, Hills Nightclub
Alexandra Hills , QLD
06.2021 - 08.2022
  • Kept bar and tables presentable and well-stocked to meet customer needs.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took food and drink orders.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Worked in a fast paced environment

Education

Year 12 -

TAFE Queensland
Alexandra Hills, QLD
11.2021

Certificate II Retail Cosmetics -

TAFE Queensland
Logan City, QLD
11.2021

Skills

  • Excellent customer service skills
  • Strong work ethic
  • Great listener
  • Organization and Time Management
  • Professional Service Standards
  • Handling Difficult Customers
  • High-Volume Environments
  • Pre Shift Preparation
  • Event Cleanup
  • Waiting Tables
  • Liquor Law Compliance
  • Food and Beverage Service
  • Private Events and Catering
  • Monitoring Alcohol Consumption
  • Extensive Spirits Knowledge
  • Cocktail Service
  • Liquor, Beer and Wine Knowledge

Completion

  • RSG - Responsible service of gambling
  • RSA - Responsible service of alcohol

Timeline

Bartender, Waitress

Alexandra Hills Hotel, Hills Nightclub
06.2021 - 08.2022

SALES ASSISTANT

Aussie Seafood House
03.2020 - 05.2021

VOLUNTEER

Gateway Baptist
01.2016 - 01.2018

Year 12 -

TAFE Queensland

Certificate II Retail Cosmetics -

TAFE Queensland
CHELSEA HALHEAD