Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Hall

Sydney,NSW

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

7
7
years of professional experience

Work History

Check-In Clerk

Oceania Aviation
09.2023 - Current
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.

Bartender

The Warwick
03.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

FOH Staff Member

Moorebank Hotel
04.2022 - 03.2023
  • Performed opening and closing procedures and side work duties according to station rotation assignment.
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Serviced guests with food and beverage requirements warmly, courteously and professionally.

Picker Packer

Amazon
02.2022 - 04.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Scanned packages and boxes and moved to loading dock for shipment.

Crew Trainer

McDonald's
01.2017 - 02.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Education

Dangerous Goods By Air Course For Group A,C,D,E

DG & Safety
Sydney, NSW
09.2023

First Aid Course / CPR -

First Aid Group Australia
First Aid Coach Sydney
12.2022

Completion of RSA & RCG -

Barmax NSW
03.2022

High School Diploma -

Moorebank High School
12.2021

Certificate III in Retail -

McDonald's
03.2021

Skills

  • Friendly, Positive Attitude
  • Organizational Skills
  • Good Work Ethic
  • Flexible Schedule
  • Active Listening
  • Guest Relations

Timeline

Check-In Clerk

Oceania Aviation
09.2023 - Current

Bartender

The Warwick
03.2023 - Current

FOH Staff Member

Moorebank Hotel
04.2022 - 03.2023

Picker Packer

Amazon
02.2022 - 04.2022

Crew Trainer

McDonald's
01.2017 - 02.2022

Dangerous Goods By Air Course For Group A,C,D,E

DG & Safety

First Aid Course / CPR -

First Aid Group Australia

Completion of RSA & RCG -

Barmax NSW

High School Diploma -

Moorebank High School

Certificate III in Retail -

McDonald's

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Chelsea Hall