CHELSEA HAYES

Human Resource Management-

• Managing the establishment of 102 FTE positions through QSS and Springboard. This includes temporary contract extensions, higher duties requests, secondments, work pattern changes, staff appointments and position modifications. Review fortnightly Establishment Report.
• Conducting Criminal History Checks for new staff members through the HR Justice Team.
• Advertising internal and external positions on Springboard and SmartJobs. Active involvement in hiring panels including coordinating and conducting interviews, reviewing selection reports and merit lists.
• Assisting and supporting new staff upon commencement at the workplace. Ensuring appointment paperwork, Criminal History Checks, Start My Pay and Tax File Declaration paperwork is complete.
• Workplace Health & Safety enforcer working closely with the Trained Safety Advisor. Working around policies to ensure a safe work environment. The designated Floor Warden in case of an emergency or fire.
• Complaint Management Process as the sole administrator of all complaints throughout Queensland. Using the Complaint Management Policy to correctly handle complaints.
• Travel Coordination through the QTravel online portal to book flights, accommodation and car hire bookings for staff whilst following Directive 01/23 Travel Directive.

Financial Management

• Financial Budget forecasting and monitoring a $16M budget. Reviewing GL accounts, corporate card reconciliation, creating cost centres, managing own-sourced revenue and calculating predictions within financial budget.
• Completing Payroll queries including salary & wages, part time work arrangements, superannuation, increment reviews and SARAS payments.
• Managing Expenditure through corporate card monitoring and proficient SAP payments using GPEV forms and Vendor creations. Financial Management Practice Manual (FMPM) followed.

Team Leader Management

• Managing 5 administrative staff members. Managing timesheets, work patterns and leave requests.
• Conducting team meetings and one on one meetings. This included discussing business unit updates, administration task updated/reviews, staff acknowledgments and support strategies. Ergonomic Work Assessments, Employee Expectation Agreements and Performance Indicator Plans managed.

Human Resource Management-

• Managing the establishment of 39 FTE positions through QSS and Springboard. This includes temporary contract extensions, higher duties requests, secondments, work pattern changes, staff appointments and position modifications. Review fortnightly Establishment Report.
• Conducting Criminal History Checks for new staff members through the HR Justice Team.
• Advertising internal and external positions on Springboard and SmartJobs. Active involvement in hiring panels including coordinating and conducting interviews, reviewing selection reports and merit lists.
• Assisting and supporting new staff upon commencement at the workplace. Ensuring appointment paperwork, Criminal History Checks, Start My Pay and Tax File Declaration paperwork is complete.
• Workplace Health & Safety enforcer working closely with the Trained Safety Advisor. Working around policies to ensure a safe work environment. The designated Floor Warden in case of an emergency or fire.
• Complaint Management Process as the sole administrator of all complaints throughout Queensland. Using the Complaint Management Policy to correctly handle complaints.
• Travel Coordination through the QTravel online portal to book flights, accommodation and car hire bookings for staff whilst following Directive 01/23 Travel Directive.

Financial Management

• Financial Budget forecasting and monitoring for a $6.5M budget. Reviewing GL accounts, corporate card reconciliation, creating cost centres, managing own-sourced revenue and calculating predictions within financial budget.
• Completing Payroll queries including salary & wages, part time work arrangements, superannuation, increment reviews and SARAS payments.
• Managing Expenditure through corporate card monitoring and proficient SAP payments using GPEV forms and Vendor creations. Financial Management Practice Manual (FMPM) followed.

Human Resource Management-

• Managing the establishment of 16.8 FTE positions through QSS and Springboard. This includes temporary contract extensions, higher duties requests, secondments, work pattern changes, staff appointments and position modifications. Review fortnightly Establishment Report.
• Conducting Criminal History Checks for new staff members through the HR Justice Team.
• Advertising internal and external positions on Springboard and SmartJobs. Active involvement in hiring panels including coordinating and conducting interviews, reviewing selection reports and merit lists.
• Assisting and supporting new staff upon commencement at the workplace. Ensuring appointment paperwork, Criminal History Checks, Start My Pay and Tax File Declaration paperwork is complete.
• Workplace Health & Safety enforcer working closely with the Trained Safety Advisor. Working around policies to ensure a safe work environment. The designated Floor Warden in case of an emergency or fire.
• Complaint Management Process as the sole administrator of all complaints throughout Queensland. Using the Complaint Management Policy to correctly handle complaints.
• Travel Coordination through the QTravel online portal to book flights, accommodation and car hire bookings for staff whilst following Directive 01/23 Travel Directive.

Financial Management

• Financial Budget forecasting and monitoring a $2.1M budget. Reviewing GL accounts, corporate card reconciliation, creating cost centres, managing own-sourced revenue and calculating predictions within financial budget.
• Completing Payroll queries including salary & wages, part time work arrangements, superannuation, increment reviews and SARAS payments.
• Managing Expenditure through corporate card monitoring and proficient SAP payments using GPEV forms and Vendor creations. Financial Management Practice Manual (FMPM) followed.

Administration Tasks

• Conducting Criminal History Checks through Queensland Police for incoming JP and CDec applications.
• Managing merchandise process including processing orders through Shared Services, packaging merchandise orders, counting stock to ensure accuracy and record keeping through Excel and Word.
• Managing outgoing post by using the Australia Post Online Portal to send items throughout Queensland to JPs, CDecs and signing sites.
• Customer Service through business unit general phone line and email enquiries.
• Training new staff members in administration tasks.

Administration Tasks

• Disposal Project- Scanning and data cleansing JP/CDec paper files to a digital form.
• Inactive Project- Data cleansing over 3,000 JP/CDec's contact details through phone, email, white pages, BDM reports and Ryerson.
• Managing merchandise process including processing orders through Shared Services, packaging merchandise orders, counting stock to ensure accuracy and record keeping through Excel and Word.
• Managing outgoing post by using the Australia Post Online Portal to send items throughout Queensland to JPs, CDecs and signing sites.
• Customer Service through business unit general phone line and email enquiries.