Chelsea Hulme
Gold Coast
Overview
8
8
years of professional experience
Work History
Business Owner/Operator
BARE.BEAUTY
03.2020 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Employed prompt decision-making and in-depth research to resolve issues.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Aministration Assistant
Body Corporate Services
04.2015 - Current
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Updated database of contacts and resources for company-wide distribution.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Creating and sending work orders and quote requests
- Creating and sending invoices
- Creating letters and sending
- Dealing with Contractor's i.e invoices
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Education
DIPLOMA IN BEAUTY THERAPY - BEAUTY
FRENCH BEAUTY ACADEMY
Gold Coast, QLD12.2010
Skills
- Business Process Optimization
- Video Streaming
- Manage Programs
- Competitor Trend Research
- Microsoft Office 365
- Customer Needs Assessments
- Approachable and Outgoing
- Strategic Marketing
- Strategic Planning
- Effective Communicator and Public Speaker
- Business Correspondence
- Adaptable and Flexible
- Leadership and People Development
Timeline
Business Owner/Operator
BARE.BEAUTY
03.2020 - Current
Aministration Assistant
Body Corporate Services
04.2015 - Current
DIPLOMA IN BEAUTY THERAPY - BEAUTY
FRENCH BEAUTY ACADEMY