Summary
Overview
Work History
Education
Skills
Occupation Summary
References
Hobbies and Interests
Timeline
Generic

Chelsea James

Narromine,NSW

Summary

I have completed a Certificate IV and Diploma in Community Services and I am determined to apply learnt qualifications and skills into my chosen field. I completed my HSC in 2019 and immediately set a goal to upskill and prepare myself for a career to work. I have experience working within the Disability, Mental Health and currently Education sectors. Working these roles I have attained extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to help resolve challenges. My aim is to continue developing my skills as a professional and prepare to accommodate future opportunities

Overview

3
3
years of professional experience

Work History

Student Learning Support Officer

Dubbo College Delroy Campus
04.2023 - Current

Within my current role I provide support for students with diverse learning needs and other learning environments with direction of the classroom teacher to support the achievement of educational outcomes. I am assigned to one class which has greatly benefited my understanding of students different learning abilities and tailor my support approach to achieve the best results. Further duties in my role is to administrate medication, scribe for exams for students that have difficulty reading/writing. This role has furthered my communication skills as it's a major aspect to providing the best support, working as a team, technology skills and mandatory reporting.

Mental Health Support Worker

Wellways Australia
01.2022 - 04.2023

The Mental Health Support Worker role closely liaised with Case Managers to provide direct, practical supports to clients that enabled them to address their mental health issues, achieve their recovery goals, maintain successful tenancies and participate within the community. My role also consisted of working with clients to build and maintain self-management skills with nurture and natural supports. I was able to develop and strengthen skills whilst in the role including networking with internal and external stakeholders, furthering knowledge about mental illness, working as a team and report writing.

Disability Support Worker

Lambing Flat Enterprises
01.2021 - 12.2021

This role included providing assistance in daily living activities by showering, house hold tasks, attending appointments, drove clients safely to social activities and advocate for clients during appointments. During this time I was able to demonstrate my learned skills and knowledge from my education such as effective communication skills, ability to coordinate and plan, mandatory report and gain knowledge within the disability sector.

Education

First Aid Certificate -

Royal Life Saving
03.2024

Diploma in Community Services -

TAFE NSW
01.2021

Certificate IV Community Services -

TAFE NSW
01.2020

Year 12 High School Certificate -

Young High School
01.2019

Statement of Attainment Youth Engagement -

TAFE NSW
01.2019

Skills

  • Demonstrated Leadership Skills – Ability to work autonomously within a team and lead by example
  • Ability to Coordinate & Plan – Adept organisational skills to meet the needs of my work duties
  • Teamwork – Ability to work successfully within a team environment and value a good work ethic
  • Integrity - Honest and have strong moral values
  • Excellent Time Management Skills – Able to set tasks and manage conflicting priorities
  • Quality Research and Enquiry Skills – Ability to obtain and action essential information
  • Transferable Communication Skills (Written & Verbal) – Capable and confident public speaker
  • Excellent Interpersonal and Customer Service Skills – Adaptable communication skills
  • Practiced Mentoring Skills – Ability to identify strengths and encourage other team members
  • Excellent People Skills – Respectful, polite and well-mannered
  • Exceptional listener – Ability to build trust and develop rapport
  • Report Writing - Ability to complete efficient reports

Occupation Summary

  • Wellways Australia, 01/2022, Current
  • Lambing Flat Enterprises, 01/2021, 12/2021
  • Art of Espresso, 2019, 2021



References

  • Miss Rachael Brown, Rehabilitation and Recovery Worker, 0422 594 324
  • Miss Miya Martin, Student Support Officer, 0474 756 047
  • Mrs Monique Coxedge, Case Manager, 0401 889 846

Hobbies and Interests

  • Travelling
  • Cooking
  • Outdoor activities
  • Sports

Timeline

Student Learning Support Officer

Dubbo College Delroy Campus
04.2023 - Current

Mental Health Support Worker

Wellways Australia
01.2022 - 04.2023

Disability Support Worker

Lambing Flat Enterprises
01.2021 - 12.2021

First Aid Certificate -

Royal Life Saving

Diploma in Community Services -

TAFE NSW

Certificate IV Community Services -

TAFE NSW

Year 12 High School Certificate -

Young High School

Statement of Attainment Youth Engagement -

TAFE NSW
Chelsea James