Chelsea Jones
Armstrong Creek
Summary
I am a dedicated and highly organised professional with excellent interpersonal skills, and a demonstrated ability to work collaboratively within team environments. I am committed to continuous learning and professional growth, consistently seeking opportunities to expand my skill set, and take on new responsibilities across diverse areas of employment. I hold a Barrister Certificate, Responsible Service of Alcohol (RSA), First Aid, and Food Handling certifications, which equip me to perform confidently and competently in both hospitality and safety-sensitive settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
The Beach Hotel
Torquay
10.2024 - Current
- Checked ID cards to verify age requirements for customers purchasing alcohol.
- Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
- Cleaned, organised, and replenished supplies to maintain bar appearance.
- Entered orders into computer system to coordinate with kitchen staff.
- Processed credit card transactions, gift cards, and cash payments.
- Communicated professionally with customers, colleagues, and supervisors.
Crew Trainer/Barista
McDonald's
Warralily
09.2023 - Current
- Assigned tasks and responsibilities to crew members based on abilities and experience
- Analyses customer feedback data to determine areas where additional training may be needed
- Developed and implemented effective training strategies for new crew members to ensure successful onboarding
- Prepared and served variety of coffee and tea beverages to customers.
- Performed routine maintenance on coffee machines to ensure optimal performance and prevent malfunctions.
- Monitored beverage stations to maintain appropriate levels of syrups, sauces, milk, cups, lids, straws, napkins etc., refilling as necessary.
Hospitality Worker
Augustus Galatery
Torquay
10.2022 - 11.2023
- Greet custom
- Provide samples
- Scoop ice cream to fill customers orders
- Restock ice cream flavors in display cabinets
- Restock napkins, cones and spoons
- Cash and eftpos handling
- General housekeeping
- Other duties as assigned
Retail Sales Associate
Rojo
Torquay
06.2022 - 10.2023
- Helped customers complete purchases, locate items, and join reward programs
- Maintained clean sales floor and straightened and faced merchandise
- Answered questions about store policies and addressed customer concerns
- Organized cash register by handling cash, counting change, and storing coupons
Hospitality Worker
Torquay Thai Dunes
Torquay
04.2021 - 10.2022
- Greeting guest, taking orders and severing food to guests
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Taking online meal orders
- Communicating with kitchen staff
- Cash and eftpos transactions
- Cleaning up at night
Education
Surf Coast Secondary College
Torquay11.2024
Skills
- Customer service
- Food allergies
- Shift coverage
- Cleaning and sanitising
- Cash register operations
- Coaching and mentoring
- Employee training
- Workplace safety
- Supply restocking
- Team building
- Opening and closing duties
Certification
- Responsible Service of Alcohol Training - Aug 2024
- Barista Standards course - July 2023
- First Aid Training, including CPR - October 2024
- Food Handling Certificate - September 2023
Timeline
Bartender/Waitress
The Beach Hotel
10.2024 - Current
Crew Trainer/Barista
McDonald's
09.2023 - Current
Hospitality Worker
Augustus Galatery
10.2022 - 11.2023
Retail Sales Associate
Rojo
06.2022 - 10.2023
Hospitality Worker
Torquay Thai Dunes
04.2021 - 10.2022
Surf Coast Secondary College
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