Chelsea Josevska
Sydney,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that is needed.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Shoes & Sox
07.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through up selling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Associate
Myer
05.2023 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Restaurant Team Member
Juice & Me
04.2022 - 10.2022
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Dance Teacher
Dance @ SJ
01.2020 - 02.2022
- Enhanced student performance by implementing creative and engaging dance routines.
- Collaborated with fellow teachers to develop a comprehensive dance curriculum for various age groups and skill levels.
- Assessed students'' progress and provided constructive feedback, enabling continuous improvement in their dance abilities.
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Provided private lessons for advanced dancers seeking more specialized instruction or audition preparation assistance.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Education
Bachelor of Medical Science - Medical Science
Western Sydney University
Victoria Rd, Rydalmere NSW 211603.2026
Skills
- Complex Problem-Solving
- Processing payments
- Display building
- Visual Merchandising
- Goal-Oriented
- Product Merchandising
- Cash Handling
- Point of sale operation
- Opening and closing procedures
- Product Knowledge
- Retail Merchandising
- Customer Assistance
- Team Cooperation
- Positive Customer Engagement
- Time Management
- Sales and Promotions
- Problem-Solving
- Effective Communication
- Team Collaboration
- Active Listening
- Team building
- Time management abilities
Accomplishments
(SRC) Student Representative Council for the past 5 years at school ● Peer Support Leader ● School debater ● School (SRC) Treasurer taking care of the profits ● School Captain and vice sports captain ● Citizenship Award ● Dux of year 10 and 11 ● School Leadership Team 2023 ● Sports Captain ● First Aid Certificate ● Sports Committee
Languages
Macedonian
Professional Working
Timeline
Sales Assistant
Shoes & Sox
07.2023 - Current
Sales Associate
Myer
05.2023 - 07.2023
Restaurant Team Member
Juice & Me
04.2022 - 10.2022
Dance Teacher
Dance @ SJ
01.2020 - 02.2022
Bachelor of Medical Science - Medical Science
Western Sydney University
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