Chelsea Judd
Seabrook,Australia
Summary
Dedicated and detail-oriented criminology and psychology student with a strong foundation in analytical thinking, problem-solving, and communication. Backed by eight years of retail experience, demonstrating exceptional customer service, conflict resolution, and teamwork skills in fast-paced environments and voluntary basketball coaching, which has also honed leadership, mentoring, and community engagement abilities.
Overview
8
8
years of professional experience
Work History
Retail Stocker
Kmart
11.2017 - 05.2025
- Packed and unpacked items in large quantities on shelves.
- Assisted in training new staff members on stocking procedures according to company guidelines.
- Assisted customers with locating requested items in the store’s backroom or warehouse.
Medical Receptionist
The Clinic Williamstown
05.2025 - Current
- Managed a high-volume reception desk, greeting patients and visitors in a professional and empathetic manner.
- Scheduled, confirmed, and adjusted patient appointments using [specific software if applicable, e.g., Best Practice, Genie, Medical Director].
- Handled incoming calls, emails, and referrals while maintaining confidentiality in compliance with privacy regulations.
- Processed patient registrations, verified insurance details, and collected payments.
- Maintained accurate patient records, including scanning, filing, and updating electronic medical records (EMR).
- Coordinated communication between patients, doctors, nurses, and allied health staff.
Education
High School Diploma - undefined
Emmanuel College Notre Dame
11.2020
Bachelor - Criminology/ Psychological Sciences
Latrobe University
Bundoora, Vic08.2025
Skills
- Customer service
- Attention to detail
- Team building
- Time management
- Collaboration
Accomplishments
- Dean’s letter of commendation for LCR2001 – JUSTICE AND COMMUNITY CASE MANAGEMENT.
- Dean’s letter of commendation for LCR1CSS - CRIMINOLOGY SKILLS.
Timeline
Medical Receptionist
The Clinic Williamstown
05.2025 - Current
Retail Stocker
Kmart
11.2017 - 05.2025
High School Diploma - undefined
Emmanuel College Notre Dame
Bachelor - Criminology/ Psychological Sciences
Latrobe University
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