Chelsea King
Manor Lakes,VIC
Summary
Accustomed to fast-paced casino environments, with experience in areas such as customer service, cash handling and conflict resolution. Strong ability to manage multiple tasks while maintaining a friendly and professional demeanor. Demonstrated success in fostering positive relationships with customers and colleagues, contributing to an upbeat and welcoming casino atmosphere. Known for strict adherence to compliance norms and regulations.
Overview
5
5
years of professional experience
Work History
Casino Attendant
Crown Melbourne
Melbourne, Vic
03.2023 - Current
- Conducted regular floor patrols to monitor activities, observe safety hazards and provide assistance when needed.
- Verified customer identification to ensure compliance with gaming regulations.
- Assisted customers with completing registration forms and documents accurately and efficiently.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Construction Worker
Complex constructions
Werribee , Vic
08.2022 - 03.2023
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Measured, marked or recorded openings or distances to construction layout areas.
Sales Assistant
Kmart
Manor Lakes, Vic
01.2020 - 01.2021
- Managed cash register transactions accurately and efficiently.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Described merchandise and explained use, operation and care.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Graduate Certificate -
Manor Lakes (Prep-12)
Manor Lakes01-2019
Some College (No Degree) -
Werribee Secondary College
WerribeeSkills
- Cash handling expertise
- Up-selling techniques
- Sales experience
- Quick learner
- Customer engagement
- Point of sale operation
- Attention to detail
- Data entry
- Honest and ethical
Timeline
Casino Attendant
Crown Melbourne
03.2023 - Current
Construction Worker
Complex constructions
08.2022 - 03.2023
Sales Assistant
Kmart
01.2020 - 01.2021
Graduate Certificate -
Manor Lakes (Prep-12)
Some College (No Degree) -
Werribee Secondary College