Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Chelsea Long

Montmorency,VIC

Summary

Honest and caring professional with extensive experience in child supervision and customer service, notably with TheirCare. Excelled in creating safe and engaging environments, exceptional problem-solving abilities. Committed to enhancing customer and student satisfaction, demonstrating punctuality, reliability, and a commitment to health and safety. Provide satisfactory relationships with parents to ensure conformability with the care of child through communication both verbal and written.




Overview

8
8
years of professional experience

Work History

Before and After School Care Assistant

TheirCare
06.2022 - Current
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Ensured communication with parents by providing regular updates on their children''s progress and behaviour during before and after school care sessions.

Retail Assistant

Woolworths Group
11.2018 - 12.2021
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, ensured they had a positive experience whilst shopping.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.

Wait Staff Member

The Milkbar Cafe
06.2016 - 06.2018
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.

Education

Bachelor of Nursing - Nursing

Latrobe University
Bundoora, VIC

High School Graduate -

Loyola College
Watsonia, VIC
11.2020

Skills

  • Caring and Responsible
  • Documentation And Reporting
  • Health and safety
  • CPR, first aid, Anaphylaxis and asthma training
  • Cleaning and sanitizing
  • Problem-Solving
  • Punctual and Reliable
  • Customer Relations
  • Money handling abilities
  • Customer satisfaction
  • Customer Service

Accomplishments

    Completed 9 weeks working overseas with 'Camp Canada' (June 2023) providing care for children aged 4-17 during their summer break.


    Completed 4 nursing placements over my 2 years at University, working collaboratively with multiple patients and mentors.

Additional Information

Alysha Rowe

Diamond Creek East TheirCare Coordinator

Email - Alysharowe@yahoo.com


Kim Beemer

Director of Winning techniques Summer camp (Camp Canada)

Email - info@winningtechniques.com


Michelle Galgano

Personal Reference

0400446200






Timeline

Before and After School Care Assistant

TheirCare
06.2022 - Current

Retail Assistant

Woolworths Group
11.2018 - 12.2021

Wait Staff Member

The Milkbar Cafe
06.2016 - 06.2018

Bachelor of Nursing - Nursing

Latrobe University

High School Graduate -

Loyola College

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Chelsea Long