Summary

Overview

Work History

Education

Skills

Timeline

Chelsea Lucas

Botany

Summary

Dynamic Warehouse Sales Assistant with proven expertise in customer relationship management and upselling strategies honed at Sam's Fitness. Excelled in delivering exceptional service, enhancing shopping experiences, and driving revenue through strategic product recommendations. Skilled in inventory tracking and team support, consistently prioritizing customer needs and boosting satisfaction.

Overview

1

1

year of professional experience

Work History

Warehouse Sales Assistant

Sams Fitness

01.2024 - Current

Assisted customers with prompt and polite support in-person and via telephone.
Fielded customer questions to share information about products, availability, and pricing.
Performed cash, card, and check transactions to complete customer purchases.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Recommended complementary purchases to customers, increasing revenue.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Wrapped, boxed and weighed department products.
Engaged in friendly conversation with customer to better uncover individual needs.

Education

Corpus Christi College

Maroubra, NSW

Skills

Team support and assistance
Processing payments
Merchandising proficiency
Customer needs assessment
Product management and pricing
Hospitality and accommodation

Task prioritization
Stock management
Customer relationship management
Inventory tracking
Upselling strategies

Timeline

Warehouse Sales Assistant

Sams Fitness

01.2024 - Current

Corpus Christi College