Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHELSEA MAHER

Brisbane,QLD

Summary

Dynamic Sales Executive with 3 years in real estate and 7+ years of experience driving profitability through strategic client relationship management and analytical insights. Demonstrated success in property management, marketing, and customer service, showcasing a proven ability to foster collaboration and deliver results. Adept at identifying key decision-makers to initiate sales processes while optimising sales strategies with management to enhance performance. Aiming to leverage my expertise in the Real Estate Industry for continued professional growth within a forward-thinking organisation.

Overview

4
4
years of professional experience

Work History

Sales Executive

Blink Property / Conjunction Realty
08.2023 - Current
  • Devised innovative marketing approaches leading to notable rise in listing exposure.
  • Strengthened client relationships via clear communication, timely follow-ups, and personalized service.
  • Ensured favorable terms for clients through detailed review of legal documentation.
  • Monitored market trends, property values, and legal requirements to maintain accurate client information.
  • Collaborated with mortgage brokers, solicitors, inspectors, and other professionals to facilitate smooth transactions
  • Conducted cold and warm calls to my database of prospective clients to ensure a profitable inflow of leads and listings
  • Facilitated well-attended open homes, fostering potential buyer relationships.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges
  • Maintained current and accurate CRM database of prospective customers
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Promoted active listings through social media marketing, open houses and newsletters.

Sales Associate

Harcourts Coastal
03.2023 - 08.2023
  • Collaborated with Lead Agent to deliver exceptional customer service to vendors, buyers, tenants and prospective clients.
  • Executed successful sales strategies on off-market properties, functioning primarily as secondary but occasionally assuming lead duties.
  • Generating leads for Team Hale and nurturing relationships to develop into listings
  • Working alongside the lead agent from writing up the form 6, meeting with sellers to get the form signed, independently coordinating and attending building and pest inspections and valuations
  • Created and forwarded contractual documents to respective entities.
  • Negotiating with buyers and sellers to ensure a positive result for everybody
  • Conducting customer call backs to buyers / open home attendees and assisting them with their queries
  • Providing feedback to owners and implementing their requests and assisting with their concerns

Property Manager / BDM

Watt Realty
05.2022 - 03.2023
  • Managing a large folio of 400+ residential and commercial properties, in charge of maintenance, invoicing, leasing, inspections, accounting and open homes
  • Using RealOnline to track all aspects of each property, PropertyMe to communicate with clients and Ignite to manage the inflow of applications
  • Diary management of assistant property manager and training them in the role
  • Handling incoming phone calls to the office and assisting tenants / owners
  • Liasing with owners and bringing on new businesses

Project Officer

Connected Incorporated
12.2020 - 05.2022
  • Organizing and promoting events as Head of our Marketing Team, creating social media pages for up coming events and fundraisers, gathering sponsors and donations from local companies and businesses, and hosting weekly team meetings to deliver updates to the team and information for any planned events
  • Using excel to gather and record data and produce to head office during weekly private meeting
  • Coordinating employee schedules and arranging individual daily tasks
  • Managing phone calls from our sponsors and registering them with the organization, whilst maintaining regular newsletters and promotions to our sponsors
  • Assisting with the cleaning and maintenance of the warehouse and op-shop downstairs
  • Studying and completing theory and practical work for my certificate I in business administration

Education

Certificate IV in Real Estate - Real Estate Registration License

ENTRY EDUCATION
01.2022

Certificate I and III Business Administration -

CQU University
Gladstone
01.2022

Year 12 Certificate -

ALBANY CREEK STATE HIGH SCHOOL
01.2020

Certificate II in sport and recreation -

Binnacle
01.2020

First Aid / CPR Certificate -

Binnacle
01.2020

Certificate III in Hospitality and recreation Marketing Operations -

Sarina Russo Institute
01.2019

Skills

  • Effective Email and Phone Communication
  • Assertive Decision Making
  • Software Proficiency
  • Excellent Communication
  • Organisation
  • Lead prospecting
  • Sales funnel management
  • Appraisal procedures

References

References available upon request.

Timeline

Sales Executive

Blink Property / Conjunction Realty
08.2023 - Current

Sales Associate

Harcourts Coastal
03.2023 - 08.2023

Property Manager / BDM

Watt Realty
05.2022 - 03.2023

Project Officer

Connected Incorporated
12.2020 - 05.2022

Certificate IV in Real Estate - Real Estate Registration License

ENTRY EDUCATION

Certificate I and III Business Administration -

CQU University

Year 12 Certificate -

ALBANY CREEK STATE HIGH SCHOOL

Certificate II in sport and recreation -

Binnacle

First Aid / CPR Certificate -

Binnacle

Certificate III in Hospitality and recreation Marketing Operations -

Sarina Russo Institute

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CHELSEA MAHER