Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Malgioglio

Springwood,New South Wales

Summary

Highly-motivated and focused employee with desire to take on new challenges and further my skills. Bright and bubbly personality while maintaining excellent customer service. Strong worth ethic and time management skills to help ensure days all work run smoothly.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Sams Gourmet Cafe
Riverstone , NSW
10.2022 - Current
  • Operated cash and credit card registers to process customer payments accurately.
  • Maintained a clean workspace environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to situations quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained and developed new team members on company policies and procedures.

Hospitality Worker

Bakers wife
Springwood , NSW
07.2020 - 10.2022
  • Greeted customers and provided them with menus.
  • Managed collecting payments from customers accurately.
  • Assisted in seating guests and ensuring they had a enjoyable and comfortable experience.
  • Provided excellent customer service to ensure satisfaction throughout their dining experience..
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Resolved customer complaints professionally while maintaining a friendly manner.

Retail Worker

Pandora
Penrith , NSW
03.2022 - 09.2022
  • Maintained an organized store environment by restocking shelves and organizing and designing eye-catching jewelry displays.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer service, resolving issues to the satisfaction of both the customer and management.
  • Tracked shipments of incoming items, ensuring timely delivery of orders placed by customers.
  • Assisted in marketing activities designed to increase customer loyalty and promote sales growth within the store.
  • Answered incoming call inquiries and contacted customers with any order updates.

Education

High School Diploma -

Springwood High School
Faulconbridge, NSW
10-2021

Skills

  • Excellent customer service skills in fast paced environments, always ensuring that the customers are satisfied
  • Professionally answer customer calls and enquires
  • High attention to detail within my workplace
  • Very friendly, bubbly and trustworthy
  • Always seeking to improve and learn and to further my knowledge in all tasks
  • Driven and determined
  • Organize and order stock to ensure
  • Strong communication skills
  • Ability to handle multiple tasks and prioritize responsibilities

Certification

  • Drivers license

Timeline

Barista

Sams Gourmet Cafe
10.2022 - Current

Retail Worker

Pandora
03.2022 - 09.2022

Hospitality Worker

Bakers wife
07.2020 - 10.2022

High School Diploma -

Springwood High School

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Chelsea Malgioglio