Summary
Overview
Work History
Skills
Certification
Timeline
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Chelsea Molloy

Chelsea Molloy

SURFERS PARADISE,QLD

Summary

I am a hard-working, passionate, and enthusiastic professional with a strong work ethic and a high level of self-motivation. Known for being adaptable and dependable, with the ability to work effectively both independently and as part of a team. Committed to delivering quality results, learning quickly, and contributing positively to any work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Placement Specialist

Aged care
Southport, QLD
01.2025 - Current
  • Maintained accurate records of all client interactions in the database system.
  • Consulted with customers to determine their needs and requirements.
  • Verified details of transactions such as dates, times, prices.
  • Researched required information using available resources.
  • Performed other duties as assigned by supervisor or manager.
  • Worked closely with management team to ensure proper execution of daily operations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Inbound and outbound calls.
  • Met KPIs and targets.

Cleaning

myself
SURFERS PARADISE, QLD
10.2024 - Current
  • Organizing and scheduling cleaning appointments with clients.
  • Maintained cleaning equipment in good condition.
  • Upheld cleaning protocols to maintain safe environment.
  • Cleaned and received great feedback on clients' houses being cleaned.

Private Nanny

myself
Victoria, Vic
01.2021 - Current
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Assisted with homework, tutoring and school projects as needed.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.

Stable Hand

ken & Kasey keys racing
Cranbourne , Vic
01.2023 - 02.2024
  • Exercised horses on a regular basis in accordance with instructions from trainers.
  • Monitored horses for signs of illness or injury, administering medication as needed.
  • Responded quickly to emergency situations involving injured animals or personnel.
  • I attended race day and did strapping.
  • Tacking up horses.
  • Maintained records of horse health care treatments and activities.
  • Assisted with loading and unloading animals from trailers safely.

Customer Service

kfc
Warragul, vic
09.2021 - 01.2024
  • Delivered exemplary customer service, prompting positive interactions.
  • Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
  • Ensured proper food safety standards were met at all times.
  • Complied with all applicable laws regarding food safety regulations.

Pharmacy Assistant

discount chemist
Koo Wee Rup, Vic
01.2023 - 02.2023
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
  • Managed inventory levels of medications and supplies.
  • Greeted customers upon arrival at the pharmacy counter.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Organized and maintained patient profiles in the computer system.
  • Prepared labels for prescriptions and dispensed medications to patients.

Skills

  • Client consultation
  • Data management
  • Record keeping
  • Transaction verification
  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • KPI tracking
  • Customer satisfaction
  • Performance tracking
  • Cold calling
  • Marketing
  • Team work

Certification

  • Year 12 Certificate
  • III in equine studies
  • Blue card

Timeline

Placement Specialist

Aged care
01.2025 - Current

Cleaning

myself
10.2024 - Current

Stable Hand

ken & Kasey keys racing
01.2023 - 02.2024

Pharmacy Assistant

discount chemist
01.2023 - 02.2023

Customer Service

kfc
09.2021 - 01.2024

Private Nanny

myself
01.2021 - Current
Chelsea Molloy