Chelsea Russell
South Maclean,QLD
Summary
Detail-oriented professional with extensive experience in team management and customer service. Skilled in implementing quality control measures and overseeing daily operations to ensure high standards and optimal team performance.
Overview
8
8
years of professional experience
Work History
Subway
Megan Andersen
North Maclean, QLD
06.2022 - Current
- Managed team operations to ensure efficient workflow and task completion.
- Monitored staff performance and proactively addressed issues to maintain team effectiveness.
- Enforced customer service standards and resolved customer problems to ensure high-quality service delivery.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Executed day-to-day duties with accuracy and efficiency to support overall operational goals.
Subway Underwood
Ngaire Anderson
Underwood, QLD
10.2018 - 10.2021
- Oversaw daily operations to maintain high efficiency and consistent quality standards.
- Implemented quality control measures that ensured compliance with company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team performance, identifying actionable opportunities for improvement.
Education
High School Diploma -
Hawera High School
New Zealand11-2011
Skills
- Food safety management
- Quality control
- Customer service
- Operations oversight
- Performance evaluation
- Task delegation
- Staff training
- Team management
Timeline
Subway
Megan Andersen
06.2022 - Current
Subway Underwood
Ngaire Anderson
10.2018 - 10.2021
High School Diploma -
Hawera High School