Chelsea Sciberras McCarthy
Melton,VIC
Summary
Dynamic manager with a proven track record at Kentucky Fried Chicken, excelling in staff training and customer service. Enhanced customer satisfaction through effective strategies and streamlined operations, achieving significant waste reduction. Committed to fostering a productive environment while optimizing labor costs and empowering team performance.
Overview
3
3
years of professional experience
Work History
Manager
Kentucky Fried Chicken
08.2022 - Current
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained staff on operational procedures and customer service excellence.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented scheduling systems to optimize labor costs and enhance productivity.
- Collaborated with team members to develop strategies for increasing customer satisfaction.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Skills
- Staff training
- Customer service training
- Inventory management
- Waste reduction strategies
- Customer satisfaction strategies
- Time management practices
- Customer service
Goal
I would like to work at Back In Motion because in 2026 i will be going to university part time to complete a degree in physiotherapy, so working at a place like Back In Motion would fulfill my love for helping people be them best self's. I know some people who have gone to Back In Motion and all i heard was how wonderful and helpful everyone is there. I believe with my past experience in customer service, time management and quick problem solving this role would be a perfect fit for me.
Timeline
Manager
Kentucky Fried Chicken
08.2022 - Current