Chelsea Townsend
Colyton,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
years of professional experience
Work History
Babysitter
.
01.2025 - 10.2025
- Supervised children during playtime, ensuring safety and engagement in activities.
- Prepared nutritious meals and snacks tailored to dietary needs and preferences.
- Developed and implemented fun educational activities to stimulate learning and creativity.
- Established positive communication with parents regarding children's progress and behavior.
- Maintained a clean and organized environment, promoting hygiene and safety standards.
- Managed daily schedules, coordinating playdates, homework help, and rest times effectively.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Retail Assistant
Lockhart Hardware And Hire PTY LTD
10.2023 - 11.2024
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers in selecting hardware products, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed customer transactions efficiently using point-of-sale systems, ensuring prompt service.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Ensured cleanliness and safety standards were met throughout the store environment for customer satisfaction.
- Contributed to visual merchandising efforts by arranging displays to maximize product visibility and appeal.
- Provided product knowledge support to customers, addressing inquiries and recommending suitable items.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
Pharmacy Assistant
Terry White Chemmart
11.2023 - 01.2024
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Maintained cleanliness and organization of pharmacy workspace to ensure compliance with health standards.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
Education
Colyton High School
St. Mary's, NSWSkills
- POS System Operation
- Inventory Tracking
- Product Merchandising
- Retail Transactions Processing
- Customer Assistance
- POS Systems
- Payment Processing
- Cash Register Operation
- Cash Handling
- Inventory Management
- Retail Merchandising
- Store Organization
- Product Knowledge
Following directions
Reliability
Strong work ethic
Dependability
Flexible scheduling
Time management
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Lockhart Hardware And Hire
Manager: Kristy Stewart
Phone: (02) 6920 5484
TerryWhite Chemmart
Manager: Tamra
Phone: (02) 6920 5538
Babysitting
Name: Bec
Phone: 0466 629 780
Personal Reference
Sarah Cassells
Phone: 0466211391
Timeline
Babysitter
.
01.2025 - 10.2025
Pharmacy Assistant
Terry White Chemmart
11.2023 - 01.2024
Retail Assistant
Lockhart Hardware And Hire PTY LTD
10.2023 - 11.2024
Colyton High School