Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chelsea Tucker

Boronia

Summary

Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Technician/Receptionist

Scope Healthcare
01.2024 - Current
  • Performing ECG Holter Monitors, ECGs, 24 hour Blood Pressure Ambulatory Monitoring, Lung Function Tests and Home-based Sleep Studies, with a high degree of proficiency and patient care
  • Performing Stress ECG technician work, including completion of the drug checklist at the commencement of every session, setting up patients for a Stress Echocardiogram, monitoring the patient's ECG and supporting the attending cardiologist.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Liaise with GPs, other health professionals and their staff
  • Booking patients for procedures and consultations with specialists as required using medical software (HealthTrack).
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.

Retail Worker

Bunnings Warehouse
08.2016 - Current
  • Providing an exceptional level of customer service when welcoming customers, processing sales, and managing enquiries
  • Resolving customer matters and processing returns in a professional and friendly manner.
  • Building and maintaining positive relationships with trade/retail customers to keep their business.
  • Assisting customers with generating orders, deliveries, and payment. Liaising over email and phone to ensure orders are submitted within quick time frames.
  • Assisting with opening and closing procedures, operating point of sale registers, collecting trollies, cutting keys, and completing end of day reconciliations.
  • Filing of delivery paperwork for auditing purposes and upholding customer privacy policy by ensuring personal information is secure.

Education

Bachelor of Biomedical Science -

Monash University
Clayton, VIC
11-2021

Skills

  • Direct patient care
  • Patient interaction/rapport
  • Medical Terminology
  • Medical record documentation/administration
  • Diagnostic procedures
  • Critical thinking
  • Communication
  • Teamwork
  • Problem-solving
  • Active listening

Accomplishments

  • 6 Outstanding Service Awards for exceptional customer service at Bunnings
  • Initiated battery recycling program at Scope Healthcare for environmentally friendly disposal of used batteries
  • Runners-up Best and Fairest 2019 & 2021 for Aquinas Old Collegians Football Club

Certification

• 22556VIC Course in the Management of Asthma Risks and Emergencies in the Workplace - St John Ambulance VIC

- Expires: 10 Feb 2026

• HLTAID009 Provide cardiopulmonary resuscitation

• HLTAID010 Provide basic emergency life support

• HLTAID011 Provide First Aid

- St John Ambulance VIC

- Expires: 15 Sept 2025

• HLTAID014 Provide Advanced First Aid

• HLTAID015 Provide advanced resuscitation and oxygen therapy

- St John Ambulance VIC

- Expires: 3 Dec 2025

Timeline

Medical Technician/Receptionist

Scope Healthcare
01.2024 - Current

Retail Worker

Bunnings Warehouse
08.2016 - Current

Bachelor of Biomedical Science -

Monash University

Similar Profiles

CREATE PROFILE
Chelsea Tucker