Chelsea Walsh

-Assisted in store merchandising, stocking shelves and setting up displays.
-Handled cash register operations, including payments, returns, and exchanges.
-Arranged store products on shelves and promotional displays.
-Managed ordering and receiving stock
-Completed selection consultations with clients for two major builders
-Organized end of month builder report
-Liaised with building supervisors for tile orders and organized their delivery to site
-Controlled social media accounts for business
-Extensive use of microsoft office to create spreadsheets, product tickets, reports, signage and more
-Maintained training and education on skills, trends and products to make informed recommendations to clients
-Provided excellent customer service to clients in person and over the phone.
-Provided strong customer service by greeting and building relationships with key clients.
-Built strong working relationships with fellow associates and corporate contacts.

-Processed orders accurately and efficiently using POS systems.

-Provided excellent customer service by responding promptly to inquiries
-Maintained cleanliness throughout the deli area, following all OH&S guidelines.
-Enforced company policies and procedures while maintaining a positive work environment.
-Successfully managed a deli team of up to 12 employees, delegating tasks and ensuring quality customer service.
-Trained new team members on food safety standards and proper handling of equipment.
-Shared deli product knowledge with customers while making personal recommendations.
-Performed daily opening and closing duties such as setting up displays, restocking shelves, maintaining stock levels on display, packing and cleaning up.
-Created daily rostering for staff members, ensuring full coverage throughout the day, in line with their leave requirements, availabilities and skill set.
-Managed rotation activities to avoid any damages or spoilage.
-Analyzed weekly sales figures to identify trends in customer demand and adjust ordering accordingly.
-Conducted regular performance reviews for staff members providing constructive feedback as needed.
-Utilized point-of-sale systems to accurately track sales data and generate reports for management review.
-Worked and assisted in other departments and stores where required including front of store, longlife/dairy, bakery, fruit and veg & liquor.
-Assisted in unloading trucks and pallets as required.