Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Chelsea  Webster

Chelsea Webster

Geelong,VIC

Summary

Dedicated job seeker with proven skills in fast-paced environments, focusing on customer satisfaction and proactive problem-solving. Demonstrates strong adaptability and multitasking abilities, ensuring effective team contributions and organizational success. Known for reliability, excellent communication, and a results-oriented mindset, ready to tackle new challenges and enhance team performance. Upbeat, friendly and committed to continuous improvement. Effective at prioritizing tasks and meeting deadlines. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Catalog
09.2022 - 08.2023
  • Greeted customers, addressing product inquiries and facilitating purchases.
  • Organized merchandise displays to enhance visual appeal and accessibility.
  • Provided prompt, courteous support to customers in-person and via telephone.
  • Utilized POS system for processing sales, returns, online orders, and gift card activations.
  • Independently opened and closed store while preparing nightly bank deposits for management.
  • Balanced cash register by managing cash handling, counting change, and organizing coupons.
  • Engaged browsing customers to identify preferences and drive sales.
  • Processed refunds, exchanges, and store credit transactions to ensure customer satisfaction.

Support Worker

Coccon
01.2022 - 01.2023
  • Facilitated client goal achievement, enhancing independence and social skills development.
  • Transported clients to appointments, shopping venues, and entertainment events per schedule.
  • Engaged clients in social networks and communities to promote personal health and growth.
  • Provided extensive physical, emotional, and social support for community integration.
  • Maintained accurate records of daily activities, behaviours and incidents for assessment.
  • Assisted clients in developing comprehensive life, technical, and job skills during home visits.
  • Handled confidential situations with professionalism and discretion.
  • Delivered personal care services, including bathing, grooming, and feeding assistance.

Waitress

Khan Curry Hut
01.2021 - 06.2022
  • Enhanced customer satisfaction through proactive table check-ins for food and beverage needs.
  • Executed cash transactions accurately using registers and credit card machines.
  • Initiated interactions with new customers by discussing specials and taking drink orders.
  • Provided detailed menu insights, assisting customers in selecting preferred items.
  • Partnered with kitchen staff to communicate dish availability and estimated wait times effectively.
  • Prepared necessary supplies by folding napkins and organizing silverware sets for host station.
  • Handled guest complaints professionally, maintaining high levels of satisfaction throughout service.
  • Exhibited calmness in high-pressure situations, ensuring consistent service quality during peak hours.

Hospital Porter

Colac Area Health
04.2019 - 11.2021
  • Transported patients to testing, treatment units, and operating rooms via wheelchairs and stretchers.
  • Enhanced hospital efficiency by promptly responding to transport requests from departments.
  • Cultivated positive relationships with healthcare professionals through effective communication on patient needs.
  • Protected sensitive health information by maintaining confidentiality of patient data and conditions.
  • Exhibited respect and friendliness while assisting patients and staff in various situations.
  • Achieved operational goals through effective task prioritization and strong work ethic.
  • Demonstrated energy and enthusiasm in fast-paced environments, accommodating flexible hours.
  • Adhered to safety standards and policies to maintain a secure working environment.
  • Fostered a positive working relationship with other healthcare professionals through clear communication regarding patient transportation requirements.
  • Consistently maintained high standards of cleanliness within designated work areas, aiding in overall hospital sanitation efforts.
  • Participated in ongoing training and workshops to stay current on best practices in patient transport and safety measures.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Cleaned, sanitized and moved hospital equipment.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
  • Supported medical staff during patient examinations in accordance with company policy.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.

Disability Support Worker

Skills Connection
04.2019 - 11.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Collaborated with parents on home care and support for children with disabilities.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Adhered to company requirements for patient interactions and care standards.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.


Education

Life Coach And NLP Mastery

I Am Academy
01-2025

Cert 3 & 4 - Personal Trainer And Group Instructor

Victorian Fitness Academy
01-2009

Assist Clients With Medication

Kineo
01-2023

Bowel & Urinary Catheter Care

Vaitive Healthcare
2021

Reiki Practitioner

Kerry Wigley
Holistic Health Melbourne
01-2021

Chakra And Crystal Healing

Melissa Crowhurst
01-2020

Self Care And Emergency Responses

Colac Area Health
2019

Manual Handling, Family Violence,infection Control

Colac Area Health
2019

Cultural Diversity Awareness Program

College of Education And Training
2019

Mandatory Reporting And Other Obligations

Victoria State Government
2018

Zumba Instructor

Zumba
Sydney
01-2015

Skills

  • Positive
  • Team leadership
  • Empathy and patience
  • Goal orientation
  • Building rapport
  • Sales expertise
  • Team collaboration
  • Store operations management
  • Exceptional customer service
  • Problem-solving skills
  • Time management
  • Flexible scheduling
  • Friendly and outgoing
  • Disability awareness
  • Computer skills
  • Adaptability and flexibility
  • Cultural awareness
  • Strong work ethic
  • Strong multitasking
  • Attention to detail

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Stand-up Paddleboarding (SUP)
  • Camping
  • Hiking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Dance
  • Music
  • Enjoy experimenting with different ingredients and flavors in the kitchen

Timeline

Retail Sales Assistant

Catalog
09.2022 - 08.2023

Support Worker

Coccon
01.2022 - 01.2023

Waitress

Khan Curry Hut
01.2021 - 06.2022

Hospital Porter

Colac Area Health
04.2019 - 11.2021

Disability Support Worker

Skills Connection
04.2019 - 11.2021

Bowel & Urinary Catheter Care

Vaitive Healthcare

Self Care And Emergency Responses

Colac Area Health

Manual Handling, Family Violence,infection Control

Colac Area Health

Cultural Diversity Awareness Program

College of Education And Training

Mandatory Reporting And Other Obligations

Victoria State Government

Life Coach And NLP Mastery

I Am Academy

Cert 3 & 4 - Personal Trainer And Group Instructor

Victorian Fitness Academy

Assist Clients With Medication

Kineo

Reiki Practitioner

Kerry Wigley

Chakra And Crystal Healing

Melissa Crowhurst

Zumba Instructor

Zumba
Chelsea Webster