CHELSEA WU

Provided customized service by welcoming customers, assisting with product inquiries, and recommending them with suitable products to satisfy customers' needs.

Responded to after-sales questions from clients, providing support and solutions that fostered long-term relationships and repeat business.

Assisted in the creation of marketing materials, including posters and brochures, for various client campaigns, ensuring alignment with brand guidelines and target audience preferences.

• Engaged in friendly conversation with customer to better uncover individual needs.
• Fielded customer questions to share information about products, availability, and pricing.
• Assisted in inventory management for optimal stock levels and timely order fulfillment.