Chelsea Hay
RED HILL,VIC
Summary
I am a highly motivated professional that demonstrates ability to develop and implement successful plans of action to address individual needs. I possess strong problem-solving skills to reduce barriers and I am committed to helping individuals and families. I have comprehensive knowledge of social service programs and community resources and am skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills. Experience in working with a range of people with additional needs for support, inc. Mental Health.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Lifestyle Centred Services
2022.10 - Current
- Developed partnerships with community organizations to expand services and referrals.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Conducted in-home visits to provide supportive services.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Independant Support Worker
National Disability Insurance Scheme
2020.02 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Disability Support Worker
Independence Australia Group
2021.09 - 2022.10
- Facilitated family meetings to discuss patient care plans.
- Adhered to company requirements for patient interactions and care standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Medical Receptionist
Dental Clinic
2018.04 - 2020.05
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Diploma - Youth Work & AOD
Holmesglen
MoorabinCert IV - Disability
TAFE NSW
OnlineBachelor of Health Sciences - Disability And Inclusion / Psychology
Deakin
Online03.2027
Skills
- Household Chores
- Mental and Physical Exercise
- Client Requirements
- Interdisciplinary Care
- Palliative Care
- Social Justice
- Mobility Support
- Documentation Skills
- Medication Schedules
- Safety Management
- Team Leadership
- Recordkeeping Proficiency
Additional Information
- Volunteer at local Rehabilitation Hospital fortnightly as a patient companion.
- Lived experience with programs at Headspace
Timeline
Disability Support Worker
Lifestyle Centred Services
2022.10 - Current
Disability Support Worker
Independence Australia Group
2021.09 - 2022.10
Independant Support Worker
National Disability Insurance Scheme
2020.02 - Current
Medical Receptionist
Dental Clinic
2018.04 - 2020.05
Diploma - Youth Work & AOD
Holmesglen
Cert IV - Disability
TAFE NSW
Bachelor of Health Sciences - Disability And Inclusion / Psychology
Deakin
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