Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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CHELSEA RYAN

Perth,WA

Summary

Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.

Overview

5
5
years of professional experience

Work History

Hospitality Worker

McDonald's
06.2021 - 05.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Customer Service

Shark Shack Merriwa
11.2020 - 03.2023
  • Taking customers orders over the phone and face-to-face
  • Food preparation of order
  • Maintaining a high standard of presentation within the store

Soccer Coach

Quinns Rocks Soccer
04.2019 - 09.2022
  • Built strong rapport with athletes and assistants before, during and after coaching seasons
  • Acted as a positive role model for team participants and in the community
  • Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in Soccer
  • Developed positive relationships with parents, schools and the community
  • Developed guidelines for injury prevention
  • Taught a range of sport-specific skills in a clear, safe manner

Education

High School Diploma -

Mindarie Senior College
Mindarie, WA
11-2024

High School -

Kinross College
12-2022

Skills

  • Highly motivating
  • Punctual
  • Energetic personality
  • Customer service professional
  • Well Organized
  • Computer proficient
  • Friendly & Positive demeanor

Accomplishments


  • 2019, Team Mental Health First Aid

Timeline

Hospitality Worker

McDonald's
06.2021 - 05.2024

Customer Service

Shark Shack Merriwa
11.2020 - 03.2023

Soccer Coach

Quinns Rocks Soccer
04.2019 - 09.2022

High School Diploma -

Mindarie Senior College

High School -

Kinross College

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CHELSEA RYAN