Chelsey Spalding
Darwin,NT
Summary
I am a hardworking, down-to-earth, and friendly individual with proven skills in professional communication, interpersonal client relations, and customer service. With past experience of working in aviation, hospitality, customer facing roles and working with customers of diverse ethnicities, cultures, and demographics.
Overview
5
5
years of professional experience
Work History
Cabin Crew
Airnorth
10.2022 - Current
- Perform pre-flight cabin checks
- Conducted duties of cabin crew manager
- Follow company regulations and rules for a safe environment for passengers and colleagues
- Greet passengers as they board and disembark the aircraft
- Serve meals and refreshments
- Maintain a high appearance standard
- File trip status and paperwork accurately.
Screening Assistant
Acacia Living Group
04.2022 - 10.2022
- Offered employment after completing work placement for TAFE
- COVID testing with full PPE
- Various admin tasks such as filing, rostering, screening of pay checks and professional communication with external stakeholders.
Crew Member/Cashier
Hungry Jack's
01.2019 - 01.2022
- Operated cash register, collected payments and provided accurate change
- Trained new team members in cash register operation, stock procedures and customer service
- Maintain professional store appearance.
- Wiped down counters and maintain cleanliness
Student (Work Placement)
Acacia Living Group
02.2021 - 08.2021
- Assisted Occupational Therapy Assistant with various tasks and resident activities
- Served food to facility residents
- Held conversations with facility residents.
Education
Graduated Year 12 -
John Tonkin College
Mandurah, WA11.2021
Cert III Population Health -
North Metropolitan TAFE
Mount Lawley, WA09.2021
TLC Murdoch Course
Mandurah, WA09.2021
Skills
- Strong interpersonal communication skills
- Strong verbal and written communication skills
- Ability to work with contentious clients
- Ability to work in a team or autonomously
- Experience in COVID testing and correct PPE procedures
- Strong admin skills
- Committed and motivated to any task with great accuracy and attention to detail
- High levels of organisation, professionalism, and initiative
- Ability to multi-task
- Ability to work in fast-paced and stressful environments
- Leadership and management skills
- Ability to work with Aboriginal and Torres Strait Islanders and other culturally and linguistically diverse communities
Other Information
- Responsible Service of Alcohol
- C-A Class Drivers license
- Provide First Aid and CPR
- 3x COVID-19 Vaccinations
- Passport
References
- Professional, Dean Ham, Line Pilot, Alliance, 0472813136, dean.hamster@gmail.com
- Personal, Hannah Catford, Operations Officer, Chartair, 0458427777, h.c.catford@gmail.com
Timeline
Cabin Crew
Airnorth
10.2022 - Current
Screening Assistant
Acacia Living Group
04.2022 - 10.2022
Student (Work Placement)
Acacia Living Group
02.2021 - 08.2021
Crew Member/Cashier
Hungry Jack's
01.2019 - 01.2022
Graduated Year 12 -
John Tonkin College
Cert III Population Health -
North Metropolitan TAFE
TLC Murdoch Course
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