Chelsi Patel
Adelaide,SA
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
4
4
years of professional experience
Work History
Sales Assistant (Casual)
Belantti Pty Ltd
08.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Increased sales by building strong customer relationships and providing excellent service.
Cashier
Ahmedabad District Co-operative Bank
01.2021 - 02.2024
- Provided exceptional customer service, resulting in numerous positive feedback submissions from satisfied clients.
- Maintained a balanced cash drawer, ensuring accuracy in daily cash handling and reconciliation procedures.
- Assisted customers with account inquiries, demonstrating excellent problem-solving skills and client-focused service.
- Reduced wait times for customers through proficient multitasking and prioritization of tasks during peak hours.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
BBA - Accounting And Finance
HL University
Ahmedabd01-2021
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Cash Register Operation
- Complex Problem-Solving
- Point of sale operation
- Product Merchandising
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
REFERENCE
Available upon request
Timeline
Sales Assistant (Casual)
Belantti Pty Ltd
08.2024 - Current
Cashier
Ahmedabad District Co-operative Bank
01.2021 - 02.2024
BBA - Accounting And Finance
HL University
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