CHELSIA CHEN
Kirrawee,NSW
Summary
Reliable customer service and warehouse with strengths in teamwork,attention to detail,and fast-paced efficiency. Experienced in order packing, cash handling, and friendly client support.
Quick to learn, organized, and committed to completing tasks accurately and on time.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Warehouse Packer
White Fox
Rosebery, NSW
10.2026 - Current
- Picked and packed customer orders with precision to ensure customer satisfaction.
- Checked products and prepared orders for dispatch, contributing to timely deliveries.
- Labelling parcels and preparing shipments.
- Working efficiently in a fast-paced warehouse.
- Demonstrated attention to detail while completing tasks collaboratively in a fast-paced team environment.
Customer Service Cashier
Arisu
Hurstville
04.2023 - 09.2026
- Greeted customers and provided friendly customer service.
- Answered customer questions about menu items and order details.
- Coordinated with kitchen staff to confirm accurate order timing.
- Maintained clean cashier station and organized receipts for Arisu operations.
- Balanced cash drawer and prepared daily register shifts for Arisu service.
Front of House Staff Member
Aomori
Caringbah
12.2022 - 04.2025
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment
- Processed payments accurately, managing cash and credit card transactions and splitting bills among parties to ensure smooth customer transactions.
- Managed phone orders for customers, ensuring accurate and timely delivery of requests.
- Addressed inquiries and resolved issues to deliver exceptional customer service and enhance overall customer experience.
Account Executive
PT Topgrowth Futures
Jakarta, Indonesia
11.2009 - 08.2022
- Managed client portfolios for futures brokerage services at Topgrowth Futures.
- Coordinated account opening documents with compliance and operations teams.
- Monitored client activity and followed up on trading inquiries.
- Supported relationship building through regular client communication.
Education
Advanced Diploma - Leadership
Berkeley Business Institute
Sydney, NSW12-2026
Skills
- Packaging and picking
- Customer order fulfillment
- Inventory management
- Time management
- Attention to detail
- Service prioritization
- Teamwork
- Reliable and Responsible
Certification
- Responsible Service of Alcohol/RSA
- Food Handler Basics
- Working With Children Check /WWCC
Timeline
Warehouse Packer
White Fox
10.2026 - Current
Customer Service Cashier
Arisu
04.2023 - 09.2026
Front of House Staff Member
Aomori
12.2022 - 04.2025
Account Executive
PT Topgrowth Futures
11.2009 - 08.2022
Advanced Diploma - Leadership
Berkeley Business Institute